Sr. Mgr., Partner Capacity Initiatives

About the role

Sr. Mgr., Partner Capacity Initiatives leads the food bank's efforts to strengthen, grow, and support its network of partner agencies. This role serves as a strategic connector between the food bank and its partners, with a particular emphasis on rural and underserved communities where access to resources and organizational infrastructure can be most limited.

Principal Duties And Responsibilities

• Conduct in-depth capacity assessments with partner agencies to identify organizational strengths, gaps, and opportunities for growth across operation, food safety & storage, data practices, and community engagement.
• Provide training, technical assistance, and peer learning opportunities tailored to the needs of partner agencies at varying stages of organizational development.
• Develop and maintain a tiered support framework that matches partner agencies with the right level and type of resources — from one-on-one coaching to cohort-based programs and self-directed tools.
• Track and report on partner progress over time, using data to measure impact and refine capacity-building strategies.
• Serve as an advocate for partner agencies in rural and underserved communities, understanding the unique logistical, demographic, and resource challenges they face.
• Develop targeted outreach and engagement strategies to deepen relationships with existing rural partner agencies and identify underserved communities where new partnerships could expand food access.
• Facilitate connections between rural partner agencies and transportation, storage, or distribution solutions that address food access challenges.
• Build knowledge of rural community settings — including agricultural cycles, transportation barriers, cultural considerations, and local economy & workforce limitations — to inform contextually appropriate programming.
• Conduct regular geographic and demographic analysis to identify communities and populations with insufficient access to food assistance through the partner agency network.
• Develop recommendations for expanding the partner agency network into identified gap areas, including strategies for recruiting new partner organizations.
• Collaborate with the Director of Partnerships & Programs to incorporate gap analysis findings into the food bank's broader strategic planning and resource allocation decisions.
• Monitor trends in community need, partner agency capacity, and food insecurity data to proactively address emerging issues and opportunities.
• Serve as a resource and advocate for partner agencies navigating food bank policies, compliance requirements, or operational challenges.
• Support Partnerships & Programs Managers with onboarding of new partner agencies, including orientation, training, and early-stage relationship development.
• Represent the food bank at community meetings, coalition tables, and partner events across the service area.

Job Qualifications

• Bachelor’s degree in nonprofit management, social work, public health, community development, or a related field.
• Outstanding outreach, organization, compliance, and customer service skills.
• Experience designing or facilitating training and technical assistance programs for adult learners or nonprofit organizations.
• Valid driver’s license and good driving record; access to dependable transportation with the ability to travel throughout indicated territory on a regular basis, including rural communities with limited infrastructure.
• Ability to set own priorities and work independently.
• Strong written and oral communication skills.
• Intermediate Microsoft office programs and computer skills, specifically Word, Excel, Outlook, PowerPoint, and data visualizing platforms like Tableau and/or Power BI.

Preferred Job Qualifications

• Master’s degree in nonprofit management, social work, public health, community development, or a related field.
• At least 3 years related experience in nonprofit capacity building, community organizing, program management, or agency/partner relations.
• Experience working with community based, nonprofit organizations.