Sr Mgr, General Manager

Responsibilities

• Lead Market by developing growth strategies and executing on company business objectives.
• Manage the P&L and drive revenue growth and profitability for the Market.
• Manage the field sales team through appropriate performance management and support programs to drive sales productivity and achieve plan objectives.
• Develop and execute Market growth strategy to increase market penetration of all WillScot business lines and drive revenue growth.
• Oversee branch operations managers who are responsible for fleet maintenance and associated direct labor and material planning and safety measures.
• Oversee transportation and logistics operations, to potentially include overseeing field service managers, and ensuring safe, efficient and profitable fulfillment of WillScot’s solutions.
• Oversee local customer service operations and process improvements to improve customer satisfaction and net promoter scores.
• Lead and coach employees across all functions and provide organizational leadership to drive employee engagement and employee net promoter scores.
• Actively manage and develop leaders within the Market, creating a talent bench for all functional general management roles.
• Observe market trends and provide feedback to Divisional and Corporate leadership to inform WillScot’s commercial strategy.
• Provide other functional departments information on a timely basis in support of on-going business activities such as planning and forecasting, sharing competitive intelligence, supporting national account customers, sharing and implementing operational best practices, supporting regulatory/legal/compliance matters, etc.

Qualifications

• B.S. in Business Administration, Marketing, or related business field or equivalent years of experience.
• Minimum of 5 years of experience in progressively responsible Business Unit Management roles.
• Preferred candidates will have demonstrated success managing a P&L of at least $5M.
• Must be able to travel at least 25% of the time, primarily within the Market and occasionally for Division and company-wide meetings.
• Master’s degree in Business Administration or related fields preferred.
• Experience working closely with sales teams to drive performance, increase sales productivity, and achieve sales targets.
• Experience leading across a decentralized, branch-based operating network.
• Experience leading industrial transportation and logistics services.
• Extensive network in the industrial and business services sectors and/or construction services sectors.
• Experience in a rental/leasing business model, such as construction equipment, car leasing; or in Logistics, transportation or other industrial services.
• Flexibility and organization to manage multiple projects and assignments.
• Ability to thrive in a highly dynamic, entrepreneurial, time sensitive, collaborative environment.
• Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance.
• Strong executive presence, customer presentation and communications skills and experience.
• Experience in working in a matrixed organization structure.