Sr Mgr - AI Engagement & Transformation
Job Summary
The Senior Manager – AI Engagement & Transformation leads business engagement and process transformation efforts that deliver measurable outcomes. This role partners with business stakeholders, IT, and Data & AI teams to identify high-value use cases, translate business needs into scalable AI-enabled process improvements, and drive adoption of AI solutions that deliver measurable outcomes.
Key Responsibilities
Lead AI engagement activities, including business-unit workshops, to identify, assess, and prioritize transformation opportunities aligned to strategy, operational needs, measurable value, success metrics, and ROI.
Transform business processes, pain points, and performance objectives into clear AI-enabled use cases, adoption roadmaps, and actionable transformation plans.
Develop and support AI engagement plans, including stakeholder alignment, business readiness, AI literacy, and practical enablement activities that drive effective adoption.
Engage business areas to shape AI use cases, support AI literacy and enablement, facilitate process redesign, and ensure solutions are implemented with appropriate governance, value tracking, and sustainable operating practices.
Embed governance, ethics, and compliance practices, including explainable AI, fairness reviews, privacy by design, and vendor requirements for transparency and lifecycle accountability.
Define and track KPIs linked to business outcomes, operational diagnostics, AI agent effectiveness, and adoption metrics; report progress and value realization to executives.
Evaluate vendor pricing, licensing, SLAs, and exit terms; collaborate with IT, platform providers, and procurement to ensure transparency, data return provisions, and lifecycle support.
Support pilot-to-production transitions, ensure testing and production monitoring, and coordinate ongoing model validation, drift detection, and lifecycle maintenance.
Required Qualifications
Bachelor’s degree in Computer Science, Data Science, or a related field, with at least ten (10) years of relevant experience; an equivalent combination of education and experience may be considered.
Experience in power and utilities or adjacent heavy-asset industries.
Proven success delivering cross-functional digital or AI initiatives, including productized data solutions, in enterprise environments.
Background in business analysis, business architecture, operations, or engineering, with practical familiarity in data and AI project delivery.
Strong business and domain knowledge, including utility capabilities such as asset management, grid operations, customer experience, and DERs, as well as operational constraints related to safety and regulation.
Demonstrated ability to facilitate cross-functional workshops, co-design processes with operations, OT, HR, and Legal teams, and drive adoption through human-centered change plans.
Practical experience supporting AI or automation deployments from pilot to production, including quality gates, testing, monitoring, and sustainment.
Ability to communicate effectively across executive, business, IT, and quantitative stakeholder groups.
Preferred Qualifications
Master’s degree in Computer Science, Data Science or a related field or a related field.
Company
AVANGRID MANAGEMENT COMPANY, LLC.
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com. Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power. Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.
Job Posting End Date
July-25-2026