Jobs · Administrative · Massachusetts

Sr. Medical Administrative Secretary

UMass Memorial Health · Worcester, MA · 1 mo ago
Administrative$20.94–$29.27/hrFull-time
We need to output HTML fragment with sections for headings where content exists. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate: EEO, legal, application instructions, cookie/navigation, etc. Must keep substantive info: exemption status, hiring range, schedule details, etc. Also "Everyone Is a Caregiver" paragraph etc. Also responsibilities list (I. Major Responsibilities) and qualifications (II. Position Qualifications). Also physical demands etc maybe not needed? It's substantive but could be included under a section like "Physical Demands". However we only create sections when there is real specific content. The posting includes "License/Certification/Education II. Position Qualifications:" etc. Also "III. Physical Demands And Environmental Conditions". We could include a section for "Physical Demands". But we need to decide headings: we have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It seems we should map content to those headings. Not required to use exactly those, but they are examples. Probably we should use those headings where appropriate. So we need sections: About the role (maybe the introductory paragraph about UMass Memorial Health and the role description). Responsibilities (list of duties). Requirements (maybe qualifications). Skills (maybe software). Benefits (maybe signing bonus). Pay (hiring range). Schedule (schedule details). Also maybe "Exemption Status" could be part of About the role or separate? Could include in About the role paragraph. We must not create sections with filler like "commensurate with experience". Pay section: we have hiring range $20.94 - $29.27 and note final offer may vary. That's specific, so we can include Pay section. Schedule: we have schedule details: Friday, Thursday, Tuesday, Wednesday; Scheduled Hours 8am-5:30pm; Shift 1 - Day Shift, 9.5 Hours; Hours 36; etc. So we can include Schedule. Benefits: mention signing bonus possible. That's a benefit. So Benefits section. Qualifications: we have Required High School diploma, 6-12 months additional specialized medical secretarial/medical office training, 2-3 years experience, software used, etc. Also note about equivalent combination. So Qualifications section. Skills: maybe software list could go under Skills, but we could also include under Qualifications. To avoid thin sections, we could combine skills into Qualifications. But instruction: prefer a few substantive sections over many thin ones. So maybe we have About the role, Responsibilities, Qualifications, Pay, Schedule, Benefits. That's six sections. We must not repeat job title. No Job ID etc. We must remove boilerplate: EEO statements, equal opportunity, etc. Also remove "If you are unable to submit an application..." etc. Also remove "Everyone Is a Caregiver"?? That's substantive about culture, keep it maybe in About the role. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all details from the posting, except boilerplate. That includes the long list of responsibilities (I. Major Responsibilities) and qualifications (II. Position Qualifications) and physical demands etc. Physical demands maybe we could include under About the role or a separate section? But we only have allowed headings; we could add a section "Physical Demands" but not in list. The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., meaning examples, not limited to those. So we could add Physical Demands if we want. But better to keep to those examples to be safe. Could incorporate physical demands into About the role or Responsibilities? It's not a responsibility but a condition. Could put under About the role as a note. We must not create sections with filler like "commensurate with experience". We have no such. We must not include duplicated lines. We need to output only HTML fragment. Let's extract content. First, introductory lines: "Are you a current UMass Memorial Health caregiver? Apply now through Workday." That's application instruction, should be removed. Also "Exemption Status Non-Exempt" etc. That's metadata; we can include in About the role maybe as a short paragraph. "Hiring Range $20.94 - $29.27 Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations." That's Pay. "Schedule Details Friday, Thursday, Tuesday, Wednesday Scheduled Hours 8am-5:30pm Shift 1 - Day Shift, 9.5 Hours (United States of America) Hours 36 Cost Center 99900 - 7041 Occupational Injury Management Union SHARE (State Healthcare and Research Employees) This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process." That's schedule and benefits. Then "Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day." That's About the role. Then the role description: "Performs secretarial and administrative support services for assigned physicians/faculty/ medical service line chiefs where the work requires a thorough knowledge of medical office procedures and UMMHC business and academic administrative practices. Duties involve interfaces with faculty; medical staff, patients, and various UMMHC administrative management and staff, which require considerable tact and diplomacy. May coordinate associated medical office activities and assigned staff." That's also About the role maybe. Then "I. Major Responsibilities" list. We need to convert to
  • . Keep all bullet points. Then "II. Position Qualifications:" includes Required High School diploma, 6-12 months additional specialized medical secretarial/medical office training. Experience/Skills Required: 2-3 years of medical secretarial/administrative support experience. Software used: Word processing, spreadsheet, presentation graphics, database, Medi-Tech, IDX, Lynx, etc. Unless certification... etc. Also note about equivalent combination. Also department-specific competencies etc. We'll keep. Then "III. Physical Demands And Environmental Conditions Work is considered sedentary. Position requires work indoors in a normal office environment." That's physical demands. Then EEO statements etc to remove. We must not include "All qualified applicants will receive consideration for employment without regard to..." etc. Remove. Also remove "We’re striving to make respect a part of everything we do..." That's maybe substantive? It's about culture, could stay in About the role. But it's after EEO? Actually it's before EEO. It's about Standards of Respect. That's substantive, we can keep. Also "As an equal opportunity and affirmative action employer..." remove. Also "If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us..." remove. Now craft HTML. We'll have sections:

    About the role

    ... combine introductory paragraphs, role description, Standards of Respect maybe.

    Responsibilities

    • ... each responsibility line.

    Qualifications

    ... combine qualifications paragraphs.

    Pay

    ... hiring range and note.

    Schedule

    ... schedule details.

    Benefits

    ... signing bonus possible.

    We need to ensure we don't lose any details. Let's extract exact text. From posting: "Are you a current UMass Memorial Health caregiver? Apply now through Workday." -> remove. "Exemption Status Non-Exempt" -> maybe include in About the role as a sentence: "Exemption Status: Non-Exempt." "Hiring Range $20.94 - $29.27 Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations." -> Pay. "Schedule Details Friday, Thursday, Tuesday, Wednesday Scheduled Hours 8am-5:30pm Shift 1 - Day Shift, 9.5 Hours (United States of America) Hours 36 Cost Center 99900 - 7041 Occupational Injury Management Union SHARE (State Healthcare and Research Employees) This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process." -> Schedule and Benefits. We need to separate schedule details and bonus. Schedule details: "Friday, Thursday, Tuesday, Wednesday Scheduled Hours 8am-5:30pm Shift 1 - Day Shift, 9.5 Hours (United States of America) Hours 36 Cost Center 99900 - 7041 Occupational Injury Management Union SHARE (State Healthcare and Research Employees)". Benefits: "This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process." Now the "Everyone Is a Caregiver" paragraph. Then role description: "Performs secretarial and administrative support services for assigned physicians/faculty/ medical service line chiefs where the work requires a thorough knowledge of medical office procedures and UMMHC business and academic administrative practices. Duties involve interfaces with faculty; medical staff, patients, and various UMMHC administrative management and staff, which require considerable tact and diplomacy. May coordinate associated medical office activities and assigned staff." Then "I. Major Responsibilities" list. Let's copy each line: - May perform duties to coordinate medical office activities and staff as assigned, to include training, and scheduling the work of assigned employees, recommending processing improvements and implementing new procedures, and monitoring employee performance. - Transcribes medical reports for physicians from dictation. - Produces correspondence, reports, memos, etc. from dictation drafts, models, etc. - Proof reads/edits manuscripts, grant applications, academic and professional papers, and other material for appropriate grammar, spelling, format and style. - May attend meetings in capacity of recording secretary. - Distributes meeting agenda and minutes. - May serve as coordinator of divisional residency, fellowship, clerkship, and/or graduate or undergraduate education programs. - Composes, or selects standard form letters for physicians’ response to routine inquiries and procedures, such as back-to-work authorizations. - Arranges meetings and activities for faculty for the most efficient use of available time. - Makes travel arrangements for trips, conferences, etc. - Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients with admitting, the OR, testing centers, pre-admission, etc. - Coordinates internal and external meetings. - Greets visitors and/or patients. - Ascertains their needs, and provides standard information as required. - Fosters quality customer service. - Receives and addresses patient-care related phone calls. - Provides routine information on procedures and standard policies, refers matters to appropriate person within department. - Identifies problem related priorities, and responds to emergency need to interrupt or contact physician and/or clinicians, within physician’s guidelines. - Issues and verifies patients’ managed care referrals. - Registers patients for each patient visit, utilizing computer-based patient registration/ scheduling system. - Verifies patient’s insurance coverage and eligibility. - Escorts patients to examination rooms and chaperones patients as required. - Collects co-payments from patients for visits, maintains records, and makes daily cash deposit. - May perform on-site charge entry processes, utilizing computer-based systems. -

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