Sr. Market Intelligence & Business Analytics Manager

About the role

ISACA® (www.isaca.org) champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 195,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 195 countries and with more than 230 chapters worldwide, ISACA offers resources tailored to every stage of members’ careers—helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals.

Responsibilities

• Develop and continuously evolve the market intelligence capability to support cross-functional teams and leadership through market insights, competitive analysis and strategic communication
• Actively monitor competitive landscape, regulatory changes, and industry shifts relevant to ISACA's business
• Actively monitor and synthesize information from industry sources, analyst reports, customer research, regulatory bodies, and competitive announcements
• Develop and maintain comprehensive intelligence products such as opportunity sizing analyses, market scenarios, and trend assessment that inform strategic planning and decision-making
• Design and deploy interactive dashboards and reporting platforms that provide teams with real-time access to market data, competitive positioning and industry trends
• Drive market- and intelligence-based analyses and recommendations that support enterprise strategy, partnership assessments, and portfolio decision-making
• Leverage AI-first methodologies and modern tools (for example Claude, ClaudeCoWork, and other AI models) to accelerate intelligence gathering, analysis and presentation
• Drive market- and intelligence-based analyses and recommendations that support enterprise strategy, partnership assessments, and portfolio decision-making. Synthesize internal business performance data with external market intelligence to identify trends, opportunities, and risks with strategic implications
• Provide continuous, proactive support to the Board and Executive Team in understanding competitive moves, market dynamics, and their implications for organizational strategy and positioning
• Translate complex market data and competitive intelligence into clear, actionable recommendations for senior leadership through written materials, presentations, and strategic discussions
• Strategically integrate market intelligence into ISACA's strategic planning process, ensuring that competitive and market insights inform annual planning, portfolio prioritization, and investment decisions
• Partner cross-functionally with commercial, product, and operating teams to understand decision-making needs and continually improve how intelligence is analyzed, synthesized, and presented to executive leadership
• Build and cement market intelligence and data-driven decision-making as a key organizational capability within ISACA, establishing best practices, frameworks, and governance for ongoing intelligence operations
• Develop financial models, market scenario analyses, and forecasting models that support strategic planning, portfolio prioritization, and investment decision-making
• Design and implement KPI frameworks, dashboards, and reporting approaches that provide visibility into business performance and support organizational planning
• Analyze and synthesize multiple internal and external data sources to generate defensible, actionable insights that drive high-quality business decisions
• Knowledge of market analysis, competitive monitoring, and trend evaluation, with the ability to translate external developments into strategic implications and recommendations

Qualifications

• Required Field of Study: Bachelor’s degree in business, economics, finance, statistics, data analytics, or equivalent combination of education and experience
• Minimum Years Of Experience Required: 8+ years of progressive experience in strategic/competitive intelligence, strategy, business intelligence/analytics, corporate strategy, management consulting, strategic finance, or similar insight-oriented roles, including hands-on experience developing financial models, forecasts, scenario analyses, market sizing, and business cases
• Description Of Minimum Relevant Experience Required: Hands-on experience with BI/dashboarding and data visualization (e.g., Power BI, Tableau, or similar). Demonstrated ability to build Excel-based financial models, including forecasting, scenario modeling, market sizing, and business cases. Experience structuring ambiguous problems, synthesizing multiple data sources, and delivering defensible, decision-ready insights. Proven track record communicating with senior leaders via executive-ready presentations/memos and clear recommendations

Preferred Qualifications

• Preferred Field Of Study: Advanced degree (e.g., MBA, MS in Analytics/Data Science, Economics, Finance, or related)
• Preferred Years Of Experience: 10+ years of progressive experience in one or more of: strategic/competitive intelligence, strategy, business intelligence/analytics, corporate strategy, management consulting, strategic finance, or similar insight-oriented roles
• 5+ years of management and/or project leadership experience, with demonstrated success leading strategic initiatives

Competencies/Skills

• Strategic and Analytical Leadership: Ability to lead the development of actionable insights by connecting market intelligence, business performance data, and strategic context to support enterprise decision-making
• Executive Influence and Communication: Strong ability to communicate complex findings and strategic recommendations clearly and effectively to senior leaders through concise written materials, presentations, and discussions
• Business Intelligence and Performance Measurement: Experience designing KPI frameworks, dashboards, and reporting approaches that improve visibility into business performance and support organizational planning and prioritization
• Modeling and Decision Support: Ability to develop forecasting, financial, and scenario models that inform investment decisions, portfolio management, and strategic planning
• Cross-Source Data Integration and Synthesis: Demonstrated ability to analyze and synthesize multiple internal and external data sources to generate defensible insights and support high-quality business decisions
• Market and Competitive Intelligence: Knowledge of market analysis, competitive monitoring, and trend evaluation, with the ability to translate external developments into strategic implications and recommendations