Sr. Manager, Business Analytics

What You Will Do

• Revenue & Operational Analytics: Lead subscription member reporting and analytics to drive strategies that maximize revenue, margin, and customer lifetime value.
• Develop predictive models that identify retention drivers and high-value opportunities across the member lifecycle.
• Analyze labor and operating expenses to identify efficiency opportunities and drive cost-optimization initiatives across the business.

Data Management & Business Intelligence

• Oversee the development, governance, and enhancement of dashboards and analytics tools that empower field and headquarters leaders.
• Collaborate with cross-functional partners to ensure accuracy, consistency, and integrity of enterprise data.
• Drive adoption of BI platforms to automate reporting, streamline insights delivery, and enable advanced analytics capabilities.

Leadership & Cross-Functional Collaboration

• Lead development of financial models, forecasts, and profitability analyses to inform strategic decisions.
• Manage, mentor, and develop a team of analysts, fostering a culture of accountability, innovation, and continuous learning.
• Present concise, actionable insights to senior leadership to influence decision-making.
• Build effective cross-functional partnerships across Finance, Operations, IT, and other key stakeholders.