Sr Manufacturing Support Specialist

About the role

As a Senior Manufacturing Support Specialist, you will provide functional expertise and business process support for manufacturing, supply chain, and financial operations across the Spectra® business within Solstice Advanced Materials. As a member of the Supply Planning organization, you will serve as the primary subject matter expert for SAP master data, manufacturing business processes, and business-critical applications that support operations across Colonial Heights, multiple toller sites, and distribution centers. This role partners closely with Manufacturing, Supply Planning, Purchasing, Finance, Quality, and Information Technology to ensure accurate system data, reliable business processes, and uninterrupted support of a 24/7 manufacturing operation. The Senior Manufacturing Support Specialist plays a critical role in maintaining the systems and processes that enable production, inventory management, product movement, and business reporting throughout the Spectra® manufacturing network. Core challenges include maintaining master data integrity, supporting critical manufacturing and supply chain applications, resolving system and transactional issues that could impact operations, and driving continuous improvement initiatives that enhance operational efficiency, data quality, and business performance. Solstice Advanced Materials is a leading global specialty materials company that advances science for smarter outcomes. Solstice offers high-performance solutions that enable critical industries and applications, including refrigerants, semiconductor manufacturing, data center cooling, nuclear power, protective fibers, healthcare packaging and more. Solstice is recognized for developing next-generation materials through some of the industry's most renowned brands such as Solstice®, Genetron®, Aclar®, Spectra®, Fluka™, and Hydranal™. Partnering with over 3,000 customers across more than 120 countries and territories and supported by a robust portfolio of over 5,700 patents, Solstice’s approximately 4,000 employees worldwide drive innovation in materials science.

Responsibilities

• Serve as the lead SAP manufacturing and master data specialist supporting operations across Colonial Heights, multiple toller sites, and distribution centers.
• Provide first-line support and troubleshooting for production, purchasing, inventory, shipping, and finance-related business processes.
• Serve as business owner for SAP, Manufacturing Execution Systems (MES), and other business-critical manufacturing applications, ensuring system reliability and uninterrupted support of a 24/7 manufacturing operation.
• Respond to and resolve application outages, interface failures, and critical system issues in a timely manner to minimize operational disruption and maintain manufacturing continuity.
• Maintain SAP master data including material masters, bills of materials, recipes, production versions, and purchasing records to ensure data accuracy and operational effectiveness.
• Support month-end, year-end, and Annual Operating Plan (AOP) activities by maintaining system data integrity and executing critical manufacturing and inventory transactions that support financial reporting requirements.
• Monitor and resolve inventory discrepancies, transactional exceptions, production posting issues, and system integration errors across manufacturing and supply chain processes.
• Lead system enhancements, upgrades, testing activities, and implementation projects in partnership with Information Technology and business stakeholders.
• Analyze operational and business data to identify opportunities to improve efficiency, data quality, and overall business performance.
• Develop and maintain procedures, training materials, and system documentation while providing guidance and support to business users across the organization.
• Lead continuous improvement initiatives that enhance system performance, business processes, and operational effectiveness across the Spectra® business.
• Provide off-hours support for critical manufacturing and business systems as required to support continuous operations.
• Lead and manage a team of specialists to provide manufacturing support for projects.
• Collaborate with cross-functional teams to develop