Sr. Manager, Transportation

About the role

Join our community of food people! The Sr. Manager, Transportation will ensure a Transportation department culture focused on people, safety, service, and cost through meaningful engagements with Transportation leaders and associates, best-in-class service to customers, and safe and profitable operations. They will use their expertise in transportation operations to ensure safe, accurate, and timely daily outbound shipments to customers and other distribution centers within the organization, and to ensure a secure working environment for all team members.

Responsibilities

• Achieve all safety, service, and cost targets in the Transportation department.
• Lead with a safety mindset to ensure every US Foods associate, customer, and the general public remains injury-free.
• Champion safety procedures, processes, and training to create and maintain a safety-first culture.
• Oversee and develop Transportation Managers through one-on-one coaching, training on policy and procedures, and leading by example.
• Oversee and develop drivers and Transportation personnel by discussing performance and creating plans to address gaps.
• Drive associate engagement and retention, and create a culture that embodies US Foods values.
• Build high-performing teams by reviewing staffing requirements and monitoring hiring of Transportation personnel.
• Review performance, coach to achieve service and safety targets, and deliver disciplinary action.
• Monitor production goals and maintain a zero-error attitude to ensure accuracy and customer satisfaction.
• Anticipate, analyze, and troubleshoot problems with deliveries and devise cost-effective and legal solutions.
• Interpret and ensure compliance with company, state, and federal DOT regulations.
• Ensure optimum delivery reliability by developing efficient production flow processes and identifying process improvement and cost reduction strategies.
• Identify and stop waste, and improve processes to complete work more safely and efficiently.
• Analyze daily performance measures, identify weaknesses, and recommend changes to ensure productivity objectives are achieved.
• In union facilities, assist HR and the VP Operations in interpreting collective bargaining agreements, administering discipline, settling grievances, and participating in arbitrations.
• Perform other duties as assigned by manager.

Supervision

Direct: Transportation Managers, union and/or non-union transportation associates (Dispatchers, Transportation Clerks, etc.), Routers (location-dependent).

Indirect: Union and/or non-union drivers.

Relationships

• Internal: Transportation leaders and coworkers; VP Operations; Drivers; Routers; Warehouse leaders; Internal customers across departments (e.g., Sales).
• External: Customers.

Work Environment

Will spend time in an office working on a computer. Must spend a portion of working time in a truck with drivers, exposed to noise and vibration levels which may be higher than those typically experienced in passenger cars.

Requirements

• Minimum of five years of experience in transportation/delivery supervision.
• Broad knowledge of transportation/delivery operations, methods, and procedures.
• Strong leadership, communication, and people development skills.
• Ability to openly and effectively communicate with all associates/departments within the company.
• Strong understanding of DOT, inventory control, OSHA, and other regulatory requirements.
• Ability to interpret financial and operational data.
• Proficient in Microsoft Office Suite (Excel, Outlook, Teams, etc.).
• 10% travel required, typically for mandatory meetings and/or training.
• High school diploma or GED required; college degree preferred.

Physical Qualifications

Must be able to perform the following physical activities for the described length of time:

• Stand: Occasionally
• Walk: Occasionally
• Drive Vehicle: Occasionally
• Sit: Occasionally
• Lift:
  • 1-10 lbs (Sedentary): Occasionally
  • 11-20 lbs (Light): Occasionally
  • 21-50 lbs (Medium): Occasionally
  • 51-100 lbs (Heavy): Occasionally
  • Over 100 lbs (Very Heavy): Never
• Carry:
  • 1-10 lbs (Sedentary): Occasionally
  • 11-20 lbs (Light): Occasionally
  • 21-50 lbs (Medium): Occasionally
  • 51-100 lbs (Heavy): Occasionally
  • Over 100 lbs (Very Heavy): Never
• Push/Pull: Occasionally
• Climb/Balance: Occasionally
• Stoop/Squat: Occasionally
• Kneel: Occasionally
• Bend: Occasionally
• Reach Above Shoulder: Occasionally
• Twist: Occasionally
• Grasp Objects: Frequently
• Manipulate Objects: Occasionally
• Manual Dexterity: Occasionally

Notes:

• Drive Vehicle: Van, pallet jack
• Push/Pull: Hand truck, dolly, product
• Climb/Balance: In/Out of trucks
• Grasp Objects: Pens, telephone, paper, computer mouse, boxes, hand truck handle/control, dolly handle, steering wheel
• Manipulate Objects: Paper files, spreadsheets, boxes of product, hand truck/dolly gear shift
• Manual Dexterity: Typing, use of office machines such as copiers, printers

Pay

The expected base rate for this role is between $90,000 - $145,000, depending on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law.