Sr Manager Transaction Management (On-site)

About the Company

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive – and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Position Summary

The Sr Manager, Transaction Management is responsible for the management, performance, and oversight of a team of Transaction Managers. Team size varies (typically 2‑6 direct reports) based on work structure. The role ensures associates meet required SLAs and Quality Control Metrics, oversees agreement review timelines and accuracy, and translates contractual obligations into operational workflow. It also maintains active communication of material changes to business units, manages securitization performance, contractual disputes, and fee remediations, and serves as the single point of contact to Master Servicers for deal‑level escalations. The position requires strong management skills, deal‑management expertise, comprehensive knowledge of financial structures, and analytical thinking.

Responsibilities

• Performance and quality management of Transaction Managers.
• Establish workflow creation and monitoring for ongoing deals and oversight.
• Provide ongoing training and education on financial deal structures, contract review, and operational requirements.
• Manage contract disputes and financial remediations.
• Evaluate loan due‑diligence results, assess validity of stipulations, make loan disposition decisions, and escalate as appropriate with internal stakeholders.
• Support and review various investor guidelines for competitive analysis and salability.
• Build and maintain relationships with sellers, investors, and vendors.
• Provide reporting and analytics on trades, due diligence, and counterparties.
• Perform related duties as assigned by management.

Qualifications

• Bachelor’s degree in business, marketing, communications, or another relevant field.
• 6‑8 years of mortgage industry experience.
• Prior management experience.

Skills

• Ability to handle a large degree of internal and external diplomacy and understand perspectives of various stakeholders.
• Effective listening and concise communication of ideas.
• Knowledge of mortgage banking, secondary markets, whole‑loan transactions, securitizations, and GSE/private investor guidelines.
• Ability to engage individuals and groups to surface essential requirements information.
• Interpersonal skills to negotiate priorities and resolve conflicts among stakeholders.
• Critical evaluation of information from multiple sources, reconciling differing views, decomposing high‑level information into details, abstracting to broader understanding, and distinguishing true user needs.

Additional Information

All employees are required to have smartphones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement. Management reserves the right to modify, add, or remove duties as necessary.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) retirement plan with employer match
• Paid maternity, parental bonding, and caregiver leave
• Adoption assistance
• Tuition & certification reimbursement
• Employee Mortgage Loan Program
• Newrez Employee Emergency and Disaster Fund to support team members experiencing hardships
• 1 company‑paid Volunteer Time Off day (over 40,000 volunteer hours contributed since inception)
• Matching Gifts Program – dollar‑for‑dollar up to $1,000
• Access to grants, nonprofit resources, and volunteer opportunities
• More than $6,000,000 donated since 2020
• 1 in 5 employees participates in at least one Employee Resource Group (ERG)