Sr Manager Transaction Management (On-site)

About the Company

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive – and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day we exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication, empowering employees, encouraging innovative solutions, and recognizing great performance.

About the Role

The Sr Manager, Transaction Management oversees a team of Transaction Managers (typically 2‑6 direct reports). The role ensures team performance, adherence to SLAs and quality‑control metrics, and accurate, timely review of agreements and contractual obligations. Responsibilities include communicating material changes to business units, managing securitization performance, handling contractual disputes and fee remediations, serving as the single point of contact for Master Servicers, and designing training on contractual obligations and transaction documents.

Responsibilities

• Performance and quality management of Transaction Managers.
• Establish workflow creation and monitoring for ongoing deals and oversight.
• Ongoing training and education of financial deal structures, contract review, and operational requirements.
• Management of contract disputes and financial remediations.
• Evaluate loan due‑diligence results, assess validity of stipulations, make loan disposition decisions, and escalate as appropriate.
• Support and review various investor guidelines for competitive analysis and salability.
• Build and maintain relationships with sellers, investors, and vendors.
• Provide reporting and analytics on trades, due diligence, and counterparties.
• Perform related duties as assigned by management.

Qualifications

• Bachelor’s degree in business, marketing, communications, or a related field.
• 6‑8 years of mortgage industry experience.
• Prior management experience.

Skills and Abilities

• Ability to handle a large degree of internal and external diplomacy and understand perspectives of various stakeholders.
• Effective listening and concise communication of ideas.
• Knowledge of mortgage banking, secondary markets, whole‑loan transactions, securitizations, and GSE/private investor guidelines.
• Ability to engage individuals and groups to surface essential requirements information.
• Interpersonal skills to negotiate priorities and resolve conflicts among stakeholders.
• Critical evaluation of information from multiple sources, reconciling differing views, decomposing high‑level information into details, abstracting to broader understanding, and distinguishing true user needs.

Additional Information

All employees are required to have smartphones that meet company security standards and can install apps such as Microsoft Authenticator. Employment is contingent on this requirement. Management reserves the right to modify, add, or remove duties as necessary.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) retirement plan with employer match
• Paid maternity, parental bonding, and caregiver leave
• Adoption assistance
• Tuition and certification reimbursement
• Employee Mortgage Loan Program
• Newrez Employee Emergency and Disaster Fund
• 1 company‑paid Volunteer Time Off day
• Matching Gifts Program – dollar‑for‑dollar up to $1,000
• Access to grants, nonprofit resources, and volunteer opportunities

Why Newrez

We invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self, and our corporate social responsibility program, Newrez NOW, offers opportunities to give back, lead, and make a difference.