Sr. Manager, Technical Program

Syniti, part of Capgemini, tackles the hardest work in data for the world’s largest organizations. We combine intelligent software with deep data expertise to help the Fortune 2000 tackle complex data challenges and drive measurable business outcomes with business-ready data. Syniti’s Data First strategy transforms data from an afterthought into a strategic asset—unlocking insights, reducing risk, and fueling growth. With over 5,000 successful projects, we support the full data lifecycle through a unified platform for migration, quality, replication, matching, master data management, analytics, governance, and strategy. Operating globally across industries, Syniti’s award-winning software and expert consultants give enterprises a unique edge in managing and maximizing their data. Our cloud-native platform sets new standards in enterprise data management, combining powerful SaaS solutions with deep domain expertise to help customers accelerate digital transformation, drive innovation, and make confident decisions with trusted data.

About the role

As a Senior Technical Program Manager at Syniti, you will drive high-impact initiatives on the Syniti Knowledge Platform—the core solution enabling our customers to manage, migrate, and govern enterprise data. Collaborating across product management, engineering, operations, and customer-facing teams, you will establish and execute program and project management practices that ensure roadmap items are delivered consistently meeting commitments. This role demands leadership to guide complex projects to completion, along with deep familiarity with developer tools and engineering practices. The ideal candidate will excel at fostering alignment, accountability, and collaboration across diverse cross-functional teams.

Responsibilities

• Program leadership and coordination – Connect product, engineering, and operations to deliver platform enhancements; partner with the CTO and leadership teams to align roadmaps with business objectives
• Syniti leadership communication – Support the CTO in preparing and delivering updates that keep executives informed on progress toward goals and timelines
• Standards and processes – Define and improve standards for planning, communication, tracking, and issue management; implement tools and frameworks that deliver consistent results and reliable outcomes
• CTO and project management team – Lead and support project managers, providing guidance, escalation, and risk remediation to resolve program-level challenges
• Program initiation – Create charters that establish business value, scope, timelines, success measures, and accountabilities
• Program planning – Translate roadmap items into actionable plans with goals, milestones, dependencies, and deliverables; identify risks and contingencies while ensuring planning standards are followed
• Program execution – Drive program progress, collaboration, issue resolution, and risk management with project managers and team leads
• Team accountability – Hold project managers and leads accountable for outcomes; support navigation through risks and roadblocks and resolve collaboration challenges
• Cross-functional collaboration – Facilitate alignment across project management, engineering, product, operations, compliance, and customer-facing teams
• Tools and systems – Ensure effective use of Jira, GitHub, CI/CD, and related tools to provide accurate project management information
• Release and governance – Partner with product and engineering to manage release schedules, ensure governance compliance, and communicate product readiness
• Vendor management – Coordinate procurement and contracting with third-party vendors; work with legal and finance to ensure agreements meet compliance and business needs
• Change enablement – Promote adoption of new processes, tools, and solutions by guiding and advocating across teams

Requirements

• Master’s degree in Computer Science, Engineering, Business, or related field or equivalent professional experience
• Demonstrated experience in program management or business operations within a Product & Engineering organization
• Strong expertise in building, implementing, and measuring processes, frameworks, and operational metrics
• Familiarity with tools that support developer productivity (e.g., Jira, GitHub, Confluence, CI/CD systems)
• Excellent communication and presentation skills, with the ability to articulate complex ideas clearly to all levels of the organization
• Tenacity, persistence, and detail orientation — able to push complex projects through to successful completion

Preferred Qualifications

• Experience with release management, governance, and compliance in a SaaS or enterprise software environment
• Experience managing vendor relationships, procurement, or contracting processes

Benefits

• Trust in your talent – Supportive environment with access to learning tools and minimal micromanagement
• Growth opportunities – Rapid growth and the chance to shape Syniti’s journey while sharing in its success
• Collaborative support – A team-oriented culture where everyone relies on and enables each other
• Curiosity and recognition – Genuine interest in your story and regular celebration of individual achievements
• Open organization – Humble culture where titles don’t define access, and every voice is heard and valued
• Inclusive workplace – Commitment to respect, fairness, and equal opportunities for all, regardless of background

Pay

The base salary range for this role is $200,262 - $244,764. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full-time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits available to eligible employees.