Sr. Manager, Talent Development

Talent Development

Develop and lead New Era’s end-to-end Training & Development program from onboarding through ongoing development ensuring offerings are aligned with employee needs and the company’s brand values.

Execute the design, development, evolution and delivery of all training & development programs.

Develop and maintain regular training including but not limited to management 101, anti-harassment, onboarding, interviewing effectiveness, competency alignment.

Manage resources and budgets to ensure effective delivery of curriculum, programs and processes.

Performance Management

Manage the entire annual performance review process end-to-end in PerformYard.

Ensure alignment with business strategy, competencies, culture and behaviors.

Prepare reports; highlighting engagement trends, process improvement opportunities, and recommend training needs, among other valuable insights.

Drive compliance toward 100% completion aligning with a pay-for-performance model.

Talent Acquisition

Develop, create and maintain New Era’s talent brand on external websites such as LinkedIn, Indeed, etc. and internal company intranet WORLD.

Maintain and continuously evolve the robust New Hire-Day 1 onboarding program.

Conduct bi-weekly department orientation sessions.

Conduct regular meetings with new hires to evaluate their orientation and training experiences, address questions, and resolve concerns, identifying opportunities for process enhancements.

Act as a supportive point of contact for newly hired employees, ensuring they feel welcomed, valued, and supported throughout their journey at New Era.

General

Keep all sensitive matters confidential.

Knowledge, Skills And Abilities

Consultative approach: excellent communication and influencing skills to communicate effectively and credibly, both verbally and in writing, with audiences at all management levels.

Strong strategic-thinking skills with an ability to collaborate with team members on best practices.

Ability to work autonomously and effectively in a fast-paced, complex, and matrixed virtual environment.

Facility to manage ambiguity across multiple priorities and to know when to escalate issues for final resolution.

Thrives in a people-oriented environment, and demonstrates a collaborative leadership style at all levels of the organization.

EQ - exceptional emotional intelligence and empathy.

Demonstrates agility, strong interpersonal and leadership skills.

Eagerness to attend meetups and networking events.

Understanding of HR practices and labor legislation.

Exceptional communication skills.

Strong command of Microsoft Office skills and ability to produce high-quality deliverables:

• In Excel, aggregate and analyze operational data to identify insights and trends.
• In PowerPoint, tell a logically structured, succinct, and compelling story tailored to your audience; identify clear and actionable asks.
• In Word, create clear, concise, professional communications and resources.
• In Teams, effectively collaborate with team members and stakeholders to maximize efficiency and version control.

Education and Experience

Bachelor’s Degree in Human Resources Management or relevant degree preferred.

Seven (7) to ten (10) years of experience in Human Resources, with at least 5 years dedicated to designing training & development programs focusing on employee development, onboarding and retention programs.

Thrives in a people-oriented environment and demonstrates a collaborative leadership style across all levels of the organization, promoting employee engagement and fostering a culture of continuous improvement.

Demonstrated, end-to-end project/program management experience: conception and initiation, planning, execution, performance/monitoring, and project close.

Strong understanding of adult learning principles/previous instructional design experience.

Experience working in a learning and development organization is beneficial.

Prior consulting or professional services experience preferred.

Experience with Predictive Index preferred.

Travel Requirement 0% to 5%; domestic and/or global.

The salary range for this posted position is $100,000 - $130,000 (plus bonus & benefits) for candidates located in Western New York.

Actual compensation will fall within this range and is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience.