Sr Manager, Sales Operations

Accountabilities

• Lead initiatives that improve sales effectiveness, optimize revenue processes, and provide strategic insights that support business growth.
• Manage operational programs, develop scalable systems, and collaborate with leadership teams to drive measurable improvements across the sales organization.
• Partner with sales leadership and revenue operations stakeholders to define priorities, optimize workflows, and execute initiatives aligned with business objectives.
• Manage forecasting, pipeline management, quota processes, territory planning, and reporting frameworks to ensure accurate visibility into sales performance.
• Develop and maintain dashboards, metrics, and KPIs that enable data-driven decisions and identify opportunities for improvement.
• Identify operational bottlenecks and implement scalable solutions that enhance sales processes and team effectiveness.
• Optimize go-to-market systems, tools, and processes in collaboration with technical and business stakeholders.
• Support sales enablement efforts by standardizing documentation, workflows, training materials, and operational best practices.
• Manage and mentor revenue operations team members while fostering collaboration across multiple departments.
• Provide proactive recommendations and insights to leadership to improve business performance and operational outcomes.
• Leverage AI tools and automation solutions to improve productivity, streamline workflows, and accelerate operational delivery.

Requirements

• Strong experience in sales operations, revenue operations, and go-to-market strategy, with the ability to combine operational leadership, analytical thinking, and cross-functional collaboration.
• 5+ years of experience in sales operations, revenue operations, business operations, or related fields, including leadership experience.
• Experience supporting companies through multiple growth stages, ideally within a scaling SaaS or technology environment.
• Proven ability to build, optimize, and scale go-to-market processes that improve revenue performance.
• Experience managing sales operations teams and leading cross-functional operational initiatives.
• Strong understanding of sales, marketing, and customer success alignment within a go-to-market organization.
• Demonstrated ability to create operational frameworks, improve processes, and drive organizational change.
• Strong analytical skills with the ability to transform complex data into actionable business recommendations.
• Experience working with CRM, sales engagement, analytics, and revenue technology platforms such as Salesforce, Outreach, Gong, ZoomInfo, LinkedIn Sales Navigator, or similar tools.
• Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, leadership, and stakeholder management skills with the ability to influence teams at all levels.
• Ability to proactively incorporate AI-powered tools into daily workflows to increase efficiency and improve execution.

Benefits

• Fully remote work environment with flexibility across the United States and Canada.
• Competitive compensation package, including a U.S. base salary range of $120,000 - $145,000 USD and eligibility for quarterly bonus opportunities.
• Comprehensive medical, dental, vision, disability, and life insurance coverage.
• Home office stipend, internet and phone reimbursement, and coworking support.
• Generous paid time off, paid holidays, sick leave, and mental health days.
• Wellness programs, quarterly wellness stipend, and access to digital wellness resources.
• Professional development opportunities, including access to learning platforms and leadership programs.
• Inclusive, remote-first culture focused on collaboration, ownership, innovation, and customer impact.
• Opportunities to participate in team events, company gatherings, and annual offsites.