Sr. Manager, Roadtex Operations

About the role

Roadtex Transportation has become a leader in the nationwide LTL industry, specializing in transporting time and temperature-sensitive products. We handle refrigerated and LTL needs by leveraging no sailing schedules, our nationwide network of 32 strategically placed temperature-controlled facilities, our state-of-the-art tracking, and our specialized equipment and warehousing capabilities. In 2022, Roadtex was acquired by Echo Global Logistics. The acquisition brings a truckload brokerage and expanded transportation management solutions to Roadtex's customers while providing Echo with our national warehouse footprint and advanced temperature-controlled transportation solutions.

Responsibilities

• Directly manages and leads all Site Managers for the Region
• Plans and organizes daily activities related to production and operations for multi transportation sites
• Measures productivity by analyzing KPI’s performance data, financial data, and activity reports and make recommendations to senior leadership to improve operational efficiencies
• Coordinates with other support departments such as human resources, finance, and logistics to ensure successful production operations
• Directs the Terminal Site Managers on shipping and receiving functions
• Determines labor needs to meet production goals for the region and presents to the Regional Director
• Assists with budget preparation for operations unit
• Assists with and collaborates with internal teams on SOP’s
• Performs other related duties as required

Problem Solving and Issue Resolution

• Is the lead on addressing, resolving, and communicating any transportation issues, such as delays, equipment failures, and load discrepancies to all teams
• Proactively identify potential logistics issues and recommend adjustments to minimize impact on customer service

Data analysis and reporting

• Use transportation management systems (TMS) and applicable reporting resources to monitor and analyze load data, shipment statuses, and cost metrics for the Region
• Provide regular reports on key performance indicators like load utilization, delivery timeliness, and cost efficiency to effectively streamline operational efficiencies

Compliance and Safety

• Ensure that all locations comply with local, state, and federal transportation regulations
• Adhere to and promote company safety standards in all planning and coordination activities for the Region
• Stay informed of regulatory changes that may impact transportation planning

Requirements

• Experience and proven track record in leading and developing a team preferably multi unit
• 7+ years in a leadership role
• Associate’s or Bachelors degree in Transportation, Logistics, or related field preferred or like experience
• Excellent managerial and supervisory skills
• Extensive knowledge of operations and production management
• Ability to interpret financial data as needed to set production goals
• Excellent organizational skills and attention to detail
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite or similar software
• Must be self-directed and take initiative to complete tasks
• Ability to implement and partner with Compliance team on safety procedures
• Proven track record in building internal and external partnerships to drive operational efficiencies and in dealing with customer issues and resolution
• Excellent communication and presentation skills (written and verbal)
• Ability to maintain/follow quality and safety standards
• Strong organizational skills and attention to detail
• Intermediate working knowledge of Microsoft Word, Excel, Dropbox, Outlook
• Knowledge of postal or commercial shipping methods and procedures (UPS, FedEx, Freight)
• Experience with analyzing and reviewing data on incoming and outgoing shipments and making recommendations to enhance the process and grow the business
• Advanced understanding of geographical area and mapping to facilitate efficient routing
• Solid understanding of shipping industry