Sr. Manager, Risk Governance & Assurance

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About The Role

As the Sr. Manager for Risk Governance & Assurance, you will serve as the operational backbone of eBay’s governance ecosystem. You will own the enterprise Risk Register, lead key assurance touchpoints, run the Risk Policy Committee, and ensure policies, controls, and documentation remain accurate, current, and aligned with business priorities. You will be the primary point of contact for Internal Audit, Second Line of Defense, ERM, and Payment Entity governance reviews—driving coordination, consistency, and timely remediation. You will also lead automation and modernization efforts for the Risk Register and identify opportunities to leverage AI and workflow technologies to streamline governance operations.

Responsibilities

• Lead Internal Audit & Second Line Engagements — Own all audit and assurance touchpoints, coordinating reviews, tracking issues, and driving timely, end-to-end remediation in partnership with the Risk organization.
• Policy Lifecycle Ownership — Manage policy reviews and updates within the GRC platform, ensuring alignment between policies, risks, and controls.
• Run the Risk Policy Committee — Lead policy review and approval processes across Risk and Trust leadership.
• Own the Enterprise Risk Register — Manage daily operations, ensure accuracy of risks and controls, and lead automation and workflow improvements.
• End-To-End Traceability — Maintain linkage between risks, controls, policies, audit findings, and remediation activities.
• ERM & Cross-Functional Governance Leadership — Serve as the primary liaison for ERM updates and Payment Entity governance reviews while partnering with Risk, Internal Audit, Technology, Legal, Privacy, Security, and business teams to ensure consistent, accurate reporting and strengthen governance practices.
• Governance Process & Technology Enablement — Lead requirements gathering and documentation of governance processes; develop clear workflows and process maps; partner with Product and Technology teams to translate governance needs into functional requirements; and drive efficiency through AI, automation, and workflow technologies.
• Strategic Initiative Execution — Lead governance initiatives and special projects from concept through implementation.
• Support and lead ad-hoc projects across the Risk organization.

Requirements

• Dedicated to eBay's Hybrid Work Model with 3 days onsite in our Austin office each week.
• Bachelor’s degree or equivalent experience.
• 10+ years in Governance, Risk Management, Risk Operations, Internal Audit, or related fields.
• Experience in payments, fintech, or other regulated environments.
• Proven ability to design and evolve governance frameworks, not just operate existing processes.
• Experience leading Internal Audit and Second Line of Defense engagements.
• Experience owning enterprise Risk Registers and governance documentation.
• Experience managing policies and standards within a GRC platform.

Skills

• Strong business analysis skills: requirements gathering, workflow documentation, user stories, technical writing.
• Experience developing BRDs, governance documentation, executive communications, and process documentation.
• Proficiency with Visio, Lucidchart, or similar tools.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Ability to work cross-functionally in a matrix environment and influence stakeholders at all levels.
• Demonstrated ability to translate strategy into execution and manage multiple priorities.
• Experience leveraging AI, automation, and workflow technologies to improve governance processes.
• Experience using enterprise platforms such as Salesforce or similar tools.
• Ability to craft clear, persuasive executive-level presentations and deliver cohesive storylines to senior leadership and governance bodies.

Who You Are

You are a strategic thinker, a proactive problem-solver, and a collaborative partner who thrives in a dynamic environment. You excel at building scalable processes, driving clarity, and leading cross-functional initiatives from concept through completion. You communicate clearly, influence effectively, and bring operational rigor to everything you do.

Pay

The base pay range for this position is $140,000 - $180,000. Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits.

Benefits

• 401(k) eligibility
• Various paid time off benefits, such as PTO and parental leave
• Medical, financial, and other benefits