Sr Manager, RevOps - Intelligence & Enablement

Primary Responsibility

The Senior Manager, Revenue Operations (Intelligence & Sales Enablement) is a strategic and operational leader responsible for advancing Americold’s commercial effectiveness through data, analytics, systems, and sales enablement.

Essential Functions

• Leadership & Team Management
  • Lead, develop, and scale a high-performing Revenue Operations team consisting of managers, data scientists, and sales analytics professionals.
  • Provide coaching, performance management, and career development to direct and indirect reports.
  • Foster a culture of data-driven decision making, continuous improvement, and accountability.
  • Establish clear priorities, operating cadences, and delivery expectations across the team.
• Revenue Intelligence & Analytics
  • Own the development and evolution of sales and commercial reporting, dashboards, and KPIs.
  • Translate complex data into actionable insights to inform leadership decision-making.
  • Partner with the Revenue Operations Execution team and Business Development to enhance forecasting, pipeline visibility, and performance tracking.
  • Oversee advanced analytics initiatives, including predictive modeling, segmentation, and performance optimization.
  • Ensure data integrity, governance, and alignment across Salesforce, financial systems, and enterprise data sources.
• Sales Enablement & Process Optimization
  • Lead the design and execution of sales processes, tools, and training programs to improve seller productivity.
  • Standardize and continuously improve the end-to-end sales lifecycle (lead → opportunity → close → onboarding).
  • Own and evolve Salesforce (SFDC) as the core system of engagement, ensuring usability, adoption, and data quality.
  • Partner with Sales Leadership to identify gaps in execution and deploy targeted enablement solutions.
• Salesforce (SFDC) & Commercial Systems Ownership
  • Oversee SFDC administration, enhancements, and roadmap planning.
  • Drive prioritization and execution of system improvements, automation, and integrations.
  • Ensure alignment between SFDC, reporting tools, and upstream/downstream systems.
  • Translate business requirements into scalable technical solutions in partnership with IT.
• Business Insights & Strategic Partnership
  • Serve as a trusted advisor to senior leadership on commercial performance, pipeline health, and productivity trends.
  • Synthesize insights from disparate data sources to support strategic initiatives and operational decisions.
  • Identify opportunities to improve pricing execution, deal quality, and sales efficiency.
  • Partner across the Revenue Operations Execution team, Operations, and Supply Chain Solutions to align revenue strategy with execution.
• Continuous Improvement & Innovation
  • Drive automation and process improvements across reporting, analytics, and sales operations.
  • Introduce best practices in data science, analytics, and sales enablement.
  • Evaluate and implement new tools, technologies, and methodologies to enhance capabilities.
  • Build scalable frameworks that support future growth and organizational complexity.

What Experience and Education You Need

• Bachelor’s degree in Business, Finance, Data Analytics, Statistics, or a related field.
• 7+ years of experience in Revenue Operations, Sales Operations, Analytics, Commercial Finance, or related fields.
• 3+ years of people leadership experience, including managing managers and technical teams.
• Proven experience leading data/analytics teams, sales operations, and/or sales enablement functions.
• Strong experience with Salesforce.com (SFDC) and CRM-driven organizations.
• Demonstrated success building and scaling reporting, dashboards, and analytics capabilities.
• Strong demonstrable experience with tools such as Tableau, Power BI, or similar visualization platforms.
• Experience working in cross-functional, matrixed environments.
• Strong analytical and strategic thinking capability with the ability to translate data into business insights.
• Deep understanding of sales processes, pipeline management, and revenue drivers.
• Experience leading Salesforce transformations or large-scale enablement initiatives.

What Could Set You Apart

• Advanced degree (MBA, MS in Analytics, or similar).
• Experience in supply chain, logistics, or warehousing environments.
• Background in both technical (data/analytics) and commercial (sales/finance) roles.
• Experience leading Salesforce transformations or large-scale enablement initiatives.
• Present professional image: In person, written, and verbally with all levels of the organization, customers, and external stakeholders.
• Organized with the ability to execute in a matrix environment, with experience in prioritizing requests from multiple managers.
• Progressive, flexible, and team-oriented approach desired.
• Possess a proactive approach with strong customer service orientation.
• Demonstrate an uncompromising level of integrity and maintain a high degree of confidentiality.