Sr. Manager, Revenue Cycle Management – Insurance Transformation, Testing & Automation (TTA)

Accountabilities

• Lead User Acceptance Testing (UAT) activities for revenue cycle system implementations, upgrades, and enhancements, ensuring solutions meet operational, technical, and compliance requirements.
• Oversee test strategy development, execution, validation, documentation, and audit readiness for billing, claims, payer workflows, and related processes.
• Manage testing governance, including tollgate reviews, sign-off processes, post-implementation assessments, and continuous improvement initiatives.
• Own and manage centralized Jira-based work intake processes, ensuring operational requests are prioritized based on business impact, ROI, compliance needs, and strategic objectives.
• Translate business requirements into actionable user stories while supporting backlog management, sprint planning, and delivery tracking.
• Monitor project performance, service levels, workflow efficiency, and delivery outcomes across transformation initiatives.
• Develop and execute the revenue cycle automation roadmap, identifying opportunities for RPA, AI-driven solutions, workflow optimization, and technology-enabled improvements.
• Partner with technology teams, analytics groups, and vendors to implement scalable automation solutions and ensure successful adoption.
• Measure and validate financial impact, including cost savings, efficiency improvements, productivity gains, and return on investment.
• Build forecasting models and executive reporting that demonstrate realized value and future opportunities.
• Establish governance frameworks that improve prioritization, accountability, communication, and execution across revenue cycle initiatives.
• Lead and mentor teams supporting testing, analytics, automation, and transformation activities.

Requirements

• Bachelor’s degree in Healthcare Administration, Business, Information Technology, or a related field.
• 5+ years of experience in Revenue Cycle Management, healthcare operations, or related transformation-focused roles.
• Strong understanding of end-to-end revenue cycle workflows, payer processes, billing operations, and healthcare systems.
• Proven experience managing User Acceptance Testing programs, system implementations, and operational technology enhancements.
• Experience using Jira or similar work management platforms for intake, prioritization, and project tracking.
• Demonstrated success leading automation, process improvement, and operational optimization initiatives.
• Strong financial acumen with experience measuring savings, ROI, productivity improvements, and business impact.
• Excellent stakeholder management skills with the ability to collaborate across operations, technology, finance, and executive teams.
• Strong analytical, problem-solving, and decision-making abilities.
• Ability to communicate complex technical and operational concepts clearly to diverse audiences.
• Strategic mindset with strong execution capabilities and a focus on measurable outcomes.
• Experience with RPA tools such as UiPath or Automation Anywhere, AI-based automation solutions, or workflow technologies is preferred.
• PMP, Lean, Six Sigma, or other process improvement certifications are a plus.
• Experience within large healthcare organizations, revenue cycle vendors, or complex operational environments is preferred.
• Familiarity with EHR platforms such as Epic, Cerner, or related healthcare technologies is beneficial.
• Must be legally authorized to work in the United States without sponsorship.

Benefits

• Fully remote opportunity available across the United States.
• Full-time first-shift schedule, Monday through Friday.
• Opportunity to lead high-impact transformation initiatives within a growing healthcare technology environment.
• Ability to influence automation strategy, operational efficiency, and enterprise-level process improvements.
• Collaborative environment working with cross-functional teams across operations, technology, and finance.
• Professional growth opportunities through exposure to strategic initiatives and leadership responsibilities.
• Competitive compensation package based on experience and qualifications.
• Supportive workplace culture focused on innovation, continuous improvement, and operational excellence.
• Pre-employment background check conducted as part of the hiring process.