Sr. Manager,Regional Logistics

About the Role

Ross, a Fortune 500 off‑price retail chain with over 2,200 stores, is seeking a Regional Logistics Sr. Manager to oversee 4‑5 cross‑dock facilities. The role balances operational excellence, financial stewardship, and loss‑prevention goals while influencing third‑party logistics providers without direct authority. It requires deep knowledge of Ross operations, strong interpersonal skills, and the ability to build collaborative partnerships across internal and external stakeholders.

Key Responsibilities

• Drive operational performance by providing guidance, tools, and information to meet or exceed key metrics such as on‑time deliveries, unloads, and mis‑directs.
• Collaborate with logistics providers’ leadership to prioritize operational opportunities, manage projects (e.g., MHE installations, route optimization, floor layout, load balancing, peak planning), and hold providers accountable.
• Manage and facilitate transitions, moves, or new openings of cross‑dock facilities, ensuring issues are routed to the appropriate departments and tracked to resolution.
• Partner with Zone and District Managers to adjust delivery schedules based on store requests or delivery concerns.
• Track and report financial performance against budget, understand logistics provider contracts, and identify deviations caused by operational misses, overspends, or volume changes.
• Communicate financial results and corrective actions to logistics providers, ensuring full P&L responsibility is managed.
• Identify cost‑reduction opportunities in collaboration with logistics and transportation leadership while maintaining service levels.
• Develop and maintain strategic relationships with third‑party providers, cross‑dock partners, and key vendors to ensure optimal service.
• Facilitate clear communication between Ross operations, cross‑dock partners, and store leadership to align delivery expectations.
• Lead change through influence and stakeholder management, building consensus across groups to improve processes.
• Support loss‑prevention by ensuring provider compliance with TSR standards, conducting self‑audits, and validating work orders for corrective actions.
• Support positive associate‑relations programs and audit locations for compliance with key people processes.

Qualifications & Skills

• Minimum 7–10 years of manager‑level transportation experience, including outbound retail deliveries.
• Excellent written and oral communication skills; ability to interact with all organizational levels.
• High‑level proficiency with Microsoft Word, Excel, Access, and PowerPoint.
• Strong knowledge of current transportation regulations and future regulatory direction.
• Skilled negotiator with strong influencing ability.
• Preferred: Direct P&L responsibility experience.
• Preferred: 10–15 years of transportation management experience (outbound retail).
• Advanced analytical and reporting skills.
• Ability to manage multiple competing issues and prioritize effectively.

Education & Certifications

Bachelor’s degree or equivalent work experience preferred; Bachelor’s or MBA in Transportation, Logistics, Business, or a related field is desirable.

Physical Requirements

No unusual physical demands. Primarily indoor work with occasional time outdoors at cross‑dock facilities. Frequent sitting, handling objects with hands; occasional standing, walking, reaching, talking, hearing, and lifting up to 10 lb. Ability to read printed or electronic information.

Travel

Up to 75 % travel required. Primary work location is home‑based with regular travel to cross‑dock sites; must reside within the designated region. Regular in‑office presence is required for team interaction, meetings, client support, mentoring, and coaching.

Compensation

Base pay range: $119,300.00 – $203,100.00, dependent on experience, skills, qualifications, education, certifications, seniority, and location. This range is one component of the total compensation package.