Sr Manager, Reception and Operations

About the role

The Senior Operations Manager oversees the day-to-day operations of Servier’s Corporate Office in Seaport, ensuring all onsite operations run efficiently. Reporting to the Director, Office Management, this position manages the reception team, soft services, and onsite event program.

Responsibilities

• Oversee daily operations of corporate office in Seaport, including management of the reception team
• Manage soft services for corporate office and ensure facility is well managed for employees, global visitors and external business partners
• Oversee onsite event program: evening receptions, onsite leadership events, Town Halls and other employee-wide company events
• Responsible for onsite execution of Executive Committee meetings, board meetings, and other critical meetings as assigned by Director, Office Management
• Manage conference room usage and desk allocation to ensure office runs efficiently during high attendance weeks
• Serve as deputy to Director, Office Management in any building security or facilities related matters in their absence

Requirements

• 5-7+ years of experience in hospitality industry, corporate services or workplace services
• 2+ years of people management experience, ability to manage and mentor early career individuals
• Experience planning and executing small- and large-scale events in a hotel or office setting
• Experience managing relationships with external vendors, building management and internal stakeholders at all levels
• Strong interpersonal skills, can-do attitude, and ability to operate as part of a team
• Bachelor’s degree or equivalent experience
• Proficient in Microsoft PowerPoint, Excel, Outlook

Qualifications

• Minimal travel required
• Onsite presence in Boston Seaport office, Monday through Friday with hours flexing to support business needs
• Role requires evening hours for onsite events

Skills

Not specified

Benefits

Competitive and comprehensive benefits package including medical, dental, vision, flexible time off, 401(k), life and disability insurance, recognition programs, and more.

Pay

The salary range for this role is $145,000-$166,000. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Employees in this position are also eligible for Short-Term and Long-Term incentive programs.

Schedule

Onsite presence in Boston Seaport office, Monday through Friday with hours flexing to support business needs. Role requires evening hours for onsite events.