Sr. Manager, Product Management Technical, Device Technologies, Operations Infrastructure Services, Amazon Robotics,
About the role
Amazon's scale creates unique problems in the management of compute and mobile devices for internal use. At our scale, manual tasks are unacceptable—automation is a hard requirement even when vendors don't provide the facilities to do so. As a Senior Manager of Technical Product Management, you will lead and develop a high-performing team while driving the product vision and execution strategy for the systems and services that keep Amazon's vast fleets of Android and Linux end-user devices running reliably, at scale, across our global fulfillment and logistics operations.
Responsibilities
- Own the product direction for home-grown device management software systems and enabling services—ensuring consistent device state across large fleets, building robust deployment pipelines with safety mechanisms and troubleshooting visibility, and driving automation that eliminates manual intervention at scale.
- Build, mentor, and grow a team that delivers on this vision with operational rigor and customer obsession.
- Spearhead product strategy for business-critical services with very high availability requirements.
- Define and own the roadmap for device management solutions, partnering closely with Business and solution owners for Amazon operations, Software Development and Systems Engineering stakeholders to shape architecture choices, prioritize investments, and deliver solutions that improve associate efficiency and Amazon customer experience.
- Directly influence Amazon's ability to fulfill customer orders. When these systems are unavailable or degraded, the business impact is immediate and measurable.
Requirements
You will bring strong product instincts, technical depth, and a relentless bias for automation and operational excellence to everything your team delivers. You will lead, coach, and develop a cross-functional team of technical product managers, UX designers, and business intelligence engineers responsible for next-generation infrastructure technologies, including agentic AI solutions. You will be responsible for hiring, performance management, career development, and building a culture of innovation and accountability within your team.
Qualifications
- Bachelor's degree in Computer Science, Computer Engineering, Information Management, Information Systems, or other related discipline
- 5+ years of technical product management, program management or engineering experience
- Experience defining roadmap strategy and prioritizing deliverables for your team products
- Experience in customer-facing product development and product management, including defining, launching, and optimizing product and services
- Experience managing competing priorities and using metrics to drive business decisions
- Experience defining system architectures and exploring technical feasibility tradeoffs
- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
- Experience managing, analyzing and communicating results to senior leadership while working cross functionally across several teams
Skills
Strong product instincts, technical depth, and a relentless bias for automation and operational excellence.
Benefits
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
Pay
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Schedule
Final compensation will be determined based on factors including experience, qualifications, and location.