Sr. Manager, Product Management Technical, Device Technologies, Operations Infrastructure Services, Amazon Robotics,

Key job responsibilities

• Build and lead a high-performing team: Recruit, hire, develop, and retain top talent across technical product management, UX design, and business intelligence. Foster a culture of ownership, innovation, and continuous learning.
• Coach and develop people: Provide regular feedback, conduct performance reviews, set clear goals, and create individualized development plans that accelerate career growth for each team member.
• Define and own a 3+ year product vision and roadmap for the device management platform covering Android and Linux fleet management, deployment systems, device enablement services, and operational tooling.
• Establish north-star metrics for creator experience quality and drive continuous improvement through experimentation and user research.
• Partner with Software Development and Systems Engineering stakeholders to shape architecture choices, evaluate build-vs-buy tradeoffs, and ensure designs meet very high availability requirements (99.9%+ uptime).
• Drive the technical definition of deployment systems with safeties, rollback mechanisms, and fleet-wide observability.
• Partner with external vendors and internal teams to define cost-effective device roadmaps enabling deep subsystem integration.
• Own product-level accountability for device uptime, fleet compliance, and deployment success rates across compute and device solutions.
• Drive end-to-end initiatives from discovery through launch and post-launch measurement; write PRDs, define requirements, and deliver results in a fast-paced environment.
• Champion organizational health: Drive team engagement, remove blockers, manage resource allocation, and ensure your team operates effectively across priorities and stakeholders.

Basic Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, Information Management, Information Systems, or other related discipline
• 5+ years of technical product management, program management or engineering experience
• Experience defining roadmap strategy and prioritizing deliverables for your team products
• Experience in customer-facing product development and product management, including defining, launching, and optimizing product and services
• Experience managing competing priorities and using metrics to drive business decisions
• Experience defining system architectures and exploring technical feasibility tradeoffs
• Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
• Experience managing, analyzing and communicating results to senior leadership while working cross functionally across several teams

Preferred Qualifications

• Experience delivering consumer software products and services in a high growth environment
• MBA
• Knowledge of user experience principles and techniques
• Experience with Linux operating system, embedded systems, consumer devices, or mobile apps
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troubleshooting network and experience working with customers with a passion for delivering exceptional service
• Experience with device management systems or MDM platforms managing large-scale fleets
• Experience in fulfillment, logistics, or operations technology environments