Sr. Manager, Product and Experience Design

About the role

The Zoox Design Team is a collective of visionaries and makers who believe in the transformative power of exceptional design. Our focus is on advancing mobility for all through cutting-edge technology, thoughtful design, service, and brand values. We are driven by a commitment to balance and harmony, aiming to delight individuals while making a meaningful impact on society as a whole.

As the Sr. Manager of Design, you will lead multiple teams of talented designers including Customer Experience Design, as well as Operational Tools & Service Design. You will guide the evolution of internal tools that assist and accelerate our operations teams, leveraging creativity, analytical and visualization skills, and knowledge of user-facing solutions. For our experience and service design domains, you will lead teams to build the best product experiences, launch innovative features, and maintain a customer-centered approach. You will also ensure a cohesive experience across digital and physical touchpoints in the end-to-end rider journey.

Responsibilities

• Evangelize design strategy to executive leadership and cross-functional partners.
• Foster a human-centered design culture that is data-driven, iterative, and inclusive.
• Provide creative direction and career coaching, and manage org design to ensure optimal support for cross-functional squads.
• Manage and implement design workflows, resource allocation, and project timelines to ensure high-velocity shipping without sacrificing craft.
• Partner deeply with UX Research and Product peers to translate complex user data into actionable roadmaps and iterations.

Qualifications

• 10+ years of professional design experience, with at least 3–5 years in a management or lead capacity.
• Curiosity and a desire to figure out how to make things better.
• Experience driving collaboration, alignment, and affecting outcomes with influence, including at the executive level.

Bonus Qualifications

• You have led the design of products in a relevant space.
• You have experience working with Operations teams.
• You know how to thrive in a growing, complex organization.
• You know how to deconstruct complex ideas and concepts.

Pay

There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package.

Base Salary Range: $238,000 - $286,000 a year. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance.

Benefits

• Paid time off (e.g., sick leave, vacation, bereavement).
• Unpaid time off.
• Zoox Stock Appreciation Rights.
• Amazon RSUs.
• Health insurance.
• Long-term care insurance.
• Long-term and short-term disability insurance.
• Life insurance.