Sr. Manager, Procurement Excellence

Position Overview

The Manager of Procurement Excellence plays a critical influencing role, acting as a change agent in bringing about improvements to end-to-end processes including procurement intake, source to contract, purchase to pay, and supplier relationship management. The role involves focusing on areas such as policy and process improvement, digital transformation, system design and administration, performance measurement, cross-functional operating models, governance and compliance, oversight of buyer activities, quality assurance & data integrity/reliability, template creation & management, organizational procurement reporting (spend, contracts, KPI/performance).

Key Performance Areas

This role's focus reaches into operational scalability, workflow governance, and overall enterprise process optimization. Key responsibilities include developing and documenting plans to improve procurement capabilities, processes, systems, and policies to enable procurement delivery and governance; establishing frameworks, processes, and measurement strategies that enhance efficiency, governance, performance, resilience, and visibility; collecting and synthesizing improvement opportunities both from within and outside the organization; coordinating a cross-functional procurement excellence council that provides advice on perceived capability gaps, priorities, and opportunities; assessing and designing key digital transformation opportunities that foster scalability, visibility, value assurance, and governance; leading and coordinating transformation initiatives; enabling and maintaining a repository of ongoing projects; developing project and communications plans around digital and/or process transformation initiatives; acting as a change agent, enthusing procurement staff and stakeholders about upcoming changes; operating as the face of procurement systems and policy, working with procurement leadership to communicate and showcase the function’s protocol, systems, and related changes; overseeing the rollout of the departmental learning and development strategy; playing a mentorship and coaching role where required; leading cross-functional initiatives and developing business partnerships with key governance and process areas; operating in close collaboration with senior stakeholders across the business and category-level staff in understanding their requirements, key areas of opportunity, escalating feedback, and bringing individuals together around shared initiatives; partnering with digital leaders across the business in aligning digital and data strategies; ensuring the procurement team can provide accurate and timely information in areas such as: spend visibility, contract reporting and notifications, preferred supplier profiles/lists, cycle times, and Procurement KPIs; acts as the central point of contact for audits or queries surrounding process changes and performance measurement.

Qualifications

• Minimum: Bachelor’s degree in supply chain, finance, or related area. Advanced degree in business or finance preferred.
• Appropriate professional registration or certifications are desirable.
• Advanced: Exposure to executive development programs and/or specialist supply chain programs preferred (e.g. Six Sigma certification).
• Experience: 10+ years’ business management, and 5+ years’ senior management experience in a supply chain or procurement operations environment. Hands-on experience with intake/orchestration, Source-to-Pay (S2P), CLM, supplier management, analytics, and ERP procurement technologies highly preferred. Relevant related industry/sector experience is advantageous (e.g. exposure to a direct and indirect procurement environment and/or in technology and services organizations).

Essential Competences

• Business case development: Obtains support for ideas by creating detailed and workable processes, policy, and/or technology proposals; considers the strategic, commercial, financial, and business management implications.
• Managing and promoting change: Agile and resilient in the face of organizational change; seeks, analyzes, and supports opportunities to drive change, adding value to the business and its customers.
• Procurement process and policy management: Applies, embeds, and develops processes designed to maximize the efficiency and effectiveness of the function.
• Project management: Approaches the completion of assignments with focus and initiative, applying relevant methods to see projects successfully through to completion.
• Problem solving and decision making: Holistic thinking, constructive approach, devising solutions.
• Strategy development: Creates, documents, and delivers structured and compelling procurement process strategies based on data-driven insights, stakeholder needs/feedback, and business objectives.
• Technologically savvy: Well-informed of the latest technology trends, understands the value, impacts, and risks they present to procurement and to the company.

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It, Do What’s Right, Choose Courage Over Comfort, Win Together.