Sr. Manager, Patient Services & Advocacy

About the Role

Omeros is currently recruiting a Senior Manager, Patient Services & Advocacy. The role will focus on developing and managing patient access and reimbursement resources, education, and services for healthcare providers, provider offices, patients, and caregivers, while building strategic relationships with patient advocacy organizations and relevant clinical and professional societies. The ideal candidate will be a high-energy, purpose-driven leader who is a strategic thinker, strong relationship-builder, and skilled operator with a passion for improving the patient access experience.

About Omeros Corporation

Omeros is an innovative biotechnology company that discovers and develops first-in-class protein and small-molecule therapeutics for both large-market and orphan indications, with a focus on complement-mediated diseases, cancers, and addictive or compulsive disorders. Omeros’ lead complement inhibitor YARTEMLEA® (narsoplimab-wuug) is FDA-approved and commercially available in the U.S. for the treatment of hematopoietic stem cell transplant-associated thrombotic microangiopathy (TA-TMA) in adult and pediatric patients aged two years and older. Omeros’ pipeline includes OMS1029, OMS527, and a growing portfolio of novel recombinant antibodies and therapeutic programs. For more information, visit www.omeros.com.

Responsibilities

• Manages the development and implementation of reimbursement and patient access resources and education for providers and provider offices, including coverage, prior authorization, appeals, coding and billing, and financial assistance.
• Develops patient and caregiver resources to support understanding of, and access to, therapy and available support services.
• Identifies reimbursement and access needs and translates insights from providers, patients, caregivers, and internal stakeholders into practical tools, education, and solutions.
• Builds and maintains strategic, compliant relationships with patient advocacy organizations, patient and caregiver leaders, clinical organizations, and professional societies.
• Brings the patient, caregiver, and provider perspective into relevant initiatives across Marketing, Market Access, Medical Affairs, Regulatory, Sales, and other functions.
• Facilitates and supports advisory panels, stakeholder engagements, and other forums to identify needs, gather insights, and identify opportunities for collaboration.
• Develops and supports educational initiatives for provider, patient, caregiver, advocacy, and professional audiences.
• Manages advocacy and professional society initiatives, including grants, sponsorships, memberships, and collaborative programs.
• Develops and maintains processes, metrics, SOPs, FAQs, and best practices to support Patient Services and Advocacy activities.
• Supports other patient advocacy and reimbursement activities as needed.

Qualifications

• Undergraduate degree in a relevant healthcare field (RN/BSN or related discipline) with 7-10 years of related experience is required.
• Advanced degree in a relevant healthcare field (RN/BSN, NP, PharmD, MPH, or related discipline) with 7+ years of relevant experience is preferred.
• Minimum of 5 years of experience in patient services, reimbursement, patient access, and/or patient advocacy within the biotechnology or pharmaceutical industry.
• Strong understanding of reimbursement and patient access, including medical-benefit coverage, prior authorization, appeals, coding and billing, and patient financial assistance.
• Experience developing reimbursement, access, provider, and patient educational resources.
• Proven experience building relationships with patient advocacy organizations, professional societies, clinical organizations, and healthcare stakeholders.
• Rare disease experience strongly preferred; hematology and/or transplant experience preferred.

Skills

• Patient-Centered: Demonstrates empathy and commitment to improving the patient experience.
• Strategic: Anticipates needs and translates insights into actionable solutions.
• Collaborative: Builds trusted relationships and influences across functions and stakeholders.
• Effective Communicator: Communicates with clarity, diplomacy, and credibility.
• Accountable & Results-Oriented: Takes ownership and drives initiatives to completion.
• Agile: Thrives in a fast-paced environment and navigates ambiguity and change.
• Strong analytical and organizational skills with the ability to manage multiple tasks/priorities.

Additional Requirements

• Ability to drive or fly to various meetings/client sites.
• Overnight and weekend travel required, varying based on business needs.
• Valid driver’s license and acceptable driving record.

Pay

The wage scale for this position is ($190,000 - $220,000). Salaries will be determined based on knowledge, skills, education, and experience relevant to the role.

Benefits

• Medical, dental, vision, and life insurance.
• 401(k) plan with company match.
• Three weeks of vacation and 80 hours of sick time annually.
• Twelve paid holidays per year.
• Incentive and stock options eligibility.