Sr Manager Organizational Development

About the role

We are 3,500 people committed to enhancing the lives of the communities we serve. The Senior Manager Organizational Development reports directly to the Vice President People & Culture and plays a pivotal role in shaping and optimizing the performance, talent, and culture of our organization.

Responsibilities

Primary responsibilities of the role include designing and implementing strategic initiatives across various domains, as well as driving individual and organizational success. Responsibilities encompass overseeing performance management, succession planning, leadership development, systems and compliance training, people analytics, contract management and budget oversight, and talent development.

• Oversight and facilitation of performance management, designing and implementing performance management processes and tools, fostering a culture of continuous improvement and accountability.
• Collaborating with organizational leaders to craft and execute comprehensive succession planning processes, proactively building bench strength by identifying and developing high-potential talent to meet current and future business needs.
• Leading and driving organizational development and effectiveness initiatives, overseeing the entire strategy and content creation to implementation and evaluation.
• Acting as a trusted strategic partner to leaders, ensuring a seamless alignment of organizational development strategies with business area needs and strategic initiatives.
• Conducting individual and team leadership, career and talent assessments as appropriate, using a variety of tools.
• Providing oversight and consulting support for coaching services across the organization.
• Ensuring compliance with relevant systems, processes, and regulations for compliance training, implementing and maintaining targeted development plans specifically addressing compliance-related initiatives.
• Leveraging advanced analytics to analyze employee data, providing actionable insights for optimizing HR programs and initiatives.
• Developing compelling presentations that utilize people analytics and insights to guide leaders in addressing pertinent business challenges and exploring innovative solutions.
• Overseeing contracts for the Organizational Development initiatives to ensure they comply, negotiating good terms, and building relationships with vendors for seamless project execution within budget.
• Overseeing the development and administration of the Organizational Development budget, ensuring judicious allocation of resources.
• Developing and maintaining tailored development plans for both direct and indirect reports, incorporating mentoring, coaching, and targeted developmental assignments to ensure knowledge capture, business continuity, and effective succession planning.

Requirements

Demonstrated, progressive experience with program management, change management, user experience, culture development, employee engagement and leadership.

• Advanced degree in a relevant field.
• Experience in broad-ranging, hands-on experience in areas such as program management, leadership development, organizational design, strategic planning, resource planning and budgeting.
• Team-based collaborative interpersonal skills that demonstrate appreciation for all employees regardless of roles or background.
• Ability to manage group dynamics, re-direct in tense and difficult situations, unite participants in a common goal and vision.
• Innovative, agile learner that can apply lessons learned and generate solutions.
• Professional certifications in relevant subject matter (e.g., SHRM-CP or SHRM-SCP, Coaching certification, Project Management certification, etc.)

Qualifications

Bachelor’s degree in business, Organizational Development, Leadership, or related field from an accredited university OR relevant work experience in the field of business, human resources, learning & development, customer service, and account management.

Skills

• Decision Quality
• Acting Decisively
• Driving for Results
• Establishing Relationships
• Inspiring and Motivating Others

Working Environment

Operating computer, manual dexterity, talking, hearing, and repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator. Employee may potentially be exposed to hazardous chemicals, wet or humid conditions, outdoor weather, noisy and dusty environment. Ability to travel to and from meetings, training sessions or other business related events. After hours work may be required.

Physical Demands

Exerting up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.