Sr. Manager Merchandise Technology - Pricing and Operations

Responsibilities

• Define and execute a comprehensive technology roadmap aligned with business strategy
• Identify, evaluate, and implement modern platforms supporting pricing, promotion, and related merchandising capabilities
• Lead evaluation and selection of third-party platforms, including RFP processes and vendor assessments
• Modernize legacy platforms (including mainframe) into scalable, cloud-native architectures
• Ensure solutions support global scalability while accommodating regional business models and regulatory requirements
• Manage and optimize the technology budget to ensure cost-effective delivery
• Define, track, and report on KPIs tied to business value and system performance
• Identify and reduce technical debt to improve scalability and maintainability
• Oversee delivery, support, and continuous improvement of core systems and capabilities, including:
• Pricing analytics and optimization
• Price execution across channels
• Promotion setup, execution, and analysis
• Markdown and clearance optimization
• Partner with business stakeholders to ensure systems are configured to support business processes and scalability
• Ensure high levels of data accuracy, operational integrity, and consistency across enterprise platforms
• Ensure compliance with enterprise security, privacy, and data governance standards
• Establish best-in-class engineering and solution architecture practices
• Drive high standards for system reliability, performance, scalability, and maintainability
• Guide architectural decisions across platforms, integrations, and third-party solutions
• Define integration patterns and frameworks for connecting enterprise systems and data platforms
• Champion DevOps and engineering best practices to improve speed, quality, and transparency
• Lead and develop a globally distributed team of 10-15 across engineering, integration, and quality engineering
• Foster a high-performance culture focused on accountability, delivery excellence, and continuous improvement
• Lead a distributed team across onshore and offshore resources, ensuring effective collaboration across time zones and regions
• Establish and optimize global delivery models, including offshore and partner teams
• Drive consistency in engineering standards, delivery practices, and governance across a global organization
• Drive accountability for successful platform rollouts, adoption, and post-implementation optimization
• Define vendor strategy including build vs. buy decisions and manage consulting and SaaS partners to maximize value
• Oversee execution of multiple large-scale, cross-functional initiatives
• Cross-Functional Collaboration & Change Management
• Partner closely with merchandising, commercial, finance, operations, and data teams
• Align technology initiatives with business priorities to deliver measurable outcomes
• Lead cross-functional decision-making, managing risks, dependencies, and trade-offs
• Navigate regional business requirements, balancing global standardization with local market needs
• Drive organizational change management, including user adoption, training, and process transformation
• Data, Analytics & Innovation
• Leverage advanced analytics, data platforms, and AI/ML models to improve decision-making and operational performance
• Partner with data engineering and analytics teams to enable scalable, high-quality data solutions
• Enable data-driven capabilities such as optimization, forecasting, and performance analysis
• Drive innovation through adoption of emerging technologies and modern platform capabilities
• Provide thought leadership across business and technology domains

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, Business, or a related field
• 7+ years of experience in retail or merchandising technology leadership roles
• Proven track record of delivering large-scale merchandising technology solutions
• Hands-on experience implementing and configuring pricing and promotion systems (e.g., pricing, promotions, markdowns, or related domains)
• Expertise with leading legacy and commercial merchandising platforms (e.g., Oracle, o9, SAS, Zebra, or similar)
• Experience leading engineering teams across multiple disciplines (development, integration, QA)
• Strong understanding of data platforms, analytics, and AI/ML-driven retail solutions
• Experience operating in global, multi-region retail environments
• Hands-on experience with budgeting, prioritization, and resource planning
• Experience managing vendors, SaaS platforms, and consulting partners
• Excellent leadership, communication, and stakeholder management skills
• Ability to operate effectively at both strategic and execution levels in a fast-paced environment
• Proven ability to operate effectively across time zones, cultures, and regional business structures

Benefits

• Annual base salary range: $140,000 - $180,000
• Short term incentives that align with individual and company performance
• Employee Discount
• Paid Time Off
• Medical | Dental | Vision Coverage
• 401(k) | Roth 401(k)
• Stock Purchase Plan
• Life Insurance
• Flexible Spending Account
• Tuition Reimbursement for Qualified Courses
• Opportunities for Advancement
• Strong Company Culture
• Employee Resource Groups