Merchandise Operations Manager

Job Description

WHO WE ARE: Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman and Saks OFF 5TH. Powered by our talented colleagues, we are redefining luxury shopping by offering each customer a personalized experience across our store network and e-commerce platforms. Through strong partnerships with the world’s most esteemed brands, cutting-edge technology and the industry’s most comprehensive luxury customer data, Saks Global is shaping the future of retail.

People Development

You Will Develop and Train the Merchandise Operations team
You Will Manage a diverse team that is responsible for a wide range of processes.
You Will Plan and strategize resources to meet deadlines
You Will Oversee support functions within the location and provide leadership in support of the selling organization
You Will Merchandise Operations Achieve Operational KPI’s
You Will Ensure that merchandise is received and processed in accordance with door to floor principles and that new receipts are on the floor prior to store opening
You Will Ensure that new receipts are merchandised to the Visual Standard
You Will Execute price changes and event set up
You Will Ensure that back of house areas are properly organized to support selling
You Will Provide oversight of fulfillment including scheduling and dashboard maintenance

Administrative

You Will Maintain Inventory accuracy by regular oversight of Inventory exception reports
You Will Maintain work schedules for Merchandise Operations Team

Qualifications

Available to work a flexible schedule that will include nights and weekends
3-5 years supervisory experience in retail environment in visual or merchandising capacity
Proficiency in utilizing available technology, especially Microsoft Office Suite
Ability to lift and carry boxes (approx. weight 25 - 50 lbs), move and maneuver rolling equipment (pallets, flatbed carts, rolling racks), climb safety ladders (approx. 6 feet)
Innate ability to gain ground without damaging relationships. Can be both assertive but diplomatic.
Drives positive outcomes through objectives & measures, while monitoring progress & results effectively. Adept at course-correcting within a fast-paced environment.
You inspire others with your vision and sense of purpose. You have an optimistic spirit and celebrate wins and symbols of progress to rally support behind the vision
Constantly looking for ways to improve the way things are done while driving personal results.
Comfortable with change and challenging conventions.
You bring others together to drive results when needed. You have the ability to build morale and spirit within the team and; bring out the best performance and potential in others
Generates a variety of approaches to problem solving including new and novel ideas