Sr. Manager, Medical Collections (H)

Core Job Functions

• Trains, oversees, and mentors collection staff and ensures collection activities occur in a timely and accurate manner.
• Collaborates with other managers to improve staffing and work prioritization.
• Prepares statistical reports, procedures, and systems to improve collection functions.
• Audits problem accounts and resolves any issues.
• Mets periodically with department leadership to discuss issues and improvements in regards to billing and collection activities.
• Reviews, processes, and approves billing adjustments, refunds, and transfers.
• Prepares department and individual performance reports.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
• Ensures employees are trained on controls within the function and on University policy and procedures.

Core Qualifications

• Bachelor’s degree in relevant field required.
• Refer to department description for applicable certification requirements.
• Minimum 4 years of relevant experience required.
• Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness.
• Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.
• Financial Oversight: Knowledge of financial operations and management.
• Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.

Pay

The University of Miami/UHealth Central Business Office offers competitive salaries.

Schedule

This is a full-time position.

Benefits

The University of Miami offers a comprehensive benefits package including medical, dental, tuition remission and more.

Qualifications

Any appropriate combination of relevant education, experience and/or certifications may be considered.