Sr Manager, Learning and Development, AWS Senior Talent & Transformation

Program Leadership & Strategy

Own the end-to-end strategy and execution for Day 1 Leader and Day 1 Culture programs across AWS globally.

Define program vision, success metrics, and multi-year roadmap aligned with AWS business priorities and culture goals.

Drive continuous improvement through data analysis, participant feedback, and industry best practices.

Scale programs to meet the needs of AWS's rapid growth while maintaining quality and impact.

Team Leadership

Build, develop, and retain a high-performing team of program managers and learning specialists.

Set clear goals, provide coaching, and create development opportunities for team members.

Foster a culture of innovation, customer obsession, and operational excellence within the team.

Manage team capacity, prioritization, and resource allocation.

Stakeholder Management & Influence

Partner with AWS senior leadership to align program content and delivery with business needs.

Collaborate with HR Business Partners, Talent Management, and other PXT teams to ensure integrated talent solutions.

Build strong relationships with internal facilitators and subject matter experts.

Present program results and recommendations to senior leadership, including VP and SVP audiences.

Program Design & Delivery

Ensure programs incorporate adult learning principles, leadership research, and Amazon's Leadership Principles.

Drive innovation in program design, incorporating new modalities (virtual, hybrid, experiential learning).

Maintain high quality standards for all program materials, facilitator guides, and participant experiences.

Oversee program logistics, technology platforms, and vendor relationships.

Measurement & Impact

Establish and track key performance indicators for program effectiveness and business impact.

Conduct regular program evaluations and translate insights into actionable improvements, partnering with Research Science.

Build business cases for program investments and demonstrate ROI to stakeholders.

Use data to identify trends, gaps, and opportunities in leadership development across AWS.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• Experience demonstrating strong analytical abilities and confidence in the use of data
• Experience handling ambiguous or undefined challenges through strong problem solving abilities
• 7+ years of experience leading relevant talent and leadership development programs, including Executive Development
• Experience designing custom Executive learning programs with clearly stated outcomes and measurements
• Experience providing consultative and advisory services and managing diverse groups of stakeholders

Preferred Qualifications

• Masters or PhD in the various disciplines of Learning, Development or Organizational Design
• Certifications in professional assessments and/or coaching
• Understanding of systems thinking and how to apply that in an organizational context
• Creative problem solver; naturally curious and can quickly research issues
• Ability to communicate effectively and work constructively with technical and business clients