Sr Manager, Learning and Development, AWS Senior Talent & Transformation

About the Role

AWS is seeking an exceptional Senior Manager to lead our flagship leadership development programs: Day 1 Leader and Day 1 Culture. In this role, you will own the strategy, execution, and continuous improvement of AWS's core leadership development initiatives that impact thousands of leaders globally. You will lead a team of program managers and learning specialists who design and deliver world-class development experiences. This role requires a unique blend of strategic thinking, operational excellence, and deep expertise in adult learning and leadership development. The ideal candidate will have a proven track record of building and scaling leadership development programs in fast-paced, high-growth environments. You will partner closely with AWS senior leaders, HR Business Partners, and cross-functional stakeholders to ensure our programs drive measurable impact on leader effectiveness and organizational culture.

Key Job Responsibilities

Program Leadership & Strategy

• Own the end-to-end strategy and execution for Day 1 Leader and Day 1 Culture programs across AWS globally
• Define program vision, success metrics, and multi-year roadmap aligned with AWS business priorities and culture goals
• Drive continuous improvement through data analysis, participant feedback, and industry best practices
• Scale programs to meet the needs of AWS's rapid growth while maintaining quality and impact

Team Leadership

• Build, develop, and retain a high-performing team of program managers and learning specialists
• Set clear goals, provide coaching, and create development opportunities for team members
• Foster a culture of innovation, customer obsession, and operational excellence within the team
• Manage team capacity, prioritization, and resource allocation

Stakeholder Management & Influence

• Partner with AWS senior leadership to align program content and delivery with business needs
• Collaborate with HR Business Partners, Talent Management, and other PXT teams to ensure integrated talent solutions
• Build strong relationships with internal facilitators and subject matter experts
• Present program results and recommendations to senior leadership, including VP and SVP audiences

Program Design & Delivery

• Ensure programs incorporate adult learning principles, leadership research, and Amazon's Leadership Principles
• Drive innovation in program design, incorporating new modalities (virtual, hybrid, experiential learning)
• Maintain high quality standards for all program materials, facilitator guides, and participant experiences
• Oversee program logistics, technology platforms, and vendor relationships

Measurement & Impact

• Establish and track key performance indicators for program effectiveness and business impact
• Conduct regular program evaluations and translate insights into actionable improvements, partnering with Research Science
• Build business cases for program investments and demonstrate ROI to stakeholders
• Use data to identify trends, gaps, and opportunities in leadership development across AWS

Basic Qualifications

• Experience demonstrating strong analytical abilities and confidence in the use of data
• Experience handling ambiguous or undefined challenges through strong problem solving abilities
• 7+ years of experience leading relevant talent and leadership development programs, including Executive Development
• Experience designing custom Executive learning programs with clearly stated outcomes and measurements
• Experience providing consultative and advisory services and managing diverse groups of stakeholders

Preferred Qualifications

• Masters or PhD in the various disciplines of Learning, Development or Organizational Design
• Certifications in professional assessments and/or coaching
• Understanding of systems thinking and how to apply that in an organizational context
• Creative problem solver; naturally curious and can quickly research issues
• Ability to communicate effectively and work constructively with technical and business clients