Sr. Manager, Infrastructure Engineering

About the role

Reports to: Director, Infrastructure & Endpoint Services. The Sr. Manager, Infrastructure Engineering leads a team of five engineers across systems, cloud, and network disciplines, partnering with Enterprise Architecture, Information Security, and Support to deliver reliable, scalable, and secure infrastructure.

Responsibilities

• Lead, mentor, and support the professional development and career growth of a team of five engineers.
• Build a culture of collaboration and continuous improvement; conduct regular 1:1s, set performance expectations, and manage team capacity.
• Assess, prioritize, and drive delivery of infrastructure initiatives across systems engineering, cloud platforms, and network infrastructure.
• Serve as a technical thought leader, contribute to architectural decisions, review solutions, and participate in hands‑on work as needed.
• Partner with Enterprise Architecture and Information Security to ensure designs meet security and compliance requirements.
• Act as escalation point for critical infrastructure issues and outages; manage on‑call responsibilities.
• Define and monitor operational metrics such as service availability, reliability, incident response, and project delivery.
• Champion automation, documentation, and process improvements to increase operational efficiency.
• Own and manage the infrastructure project portfolio, including intake, prioritization, planning, and delivery tracking.
• Build and facilitate project and portfolio management practices using tools like Jira; communicate status, risks, and milestones to stakeholders.

Requirements

• Proven track record leading infrastructure engineering teams with hands‑on experience in cloud platforms (AWS, Azure, GCP), systems engineering, or network infrastructure.
• Demonstrated experience managing and developing engineers with a focus on mentorship and career development.
• Strong proficiency in project and portfolio management, including practical use of Jira and the ability to establish PM practices.
• Experience partnering cross‑functionally with Information Security, IT Support, and business stakeholders to deliver complex infrastructure programs.
• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
• Relevant certifications (AWS, Azure, GCP, etc.) are a plus.

Skills

• Cloud Platforms: AWS, Azure, GCP, Snowflake
• Networking: Palo Alto, HP/Aruba
• Project Management: Jira, Confluence, ServiceNow
• Monitoring & Security: LogicMonitor, Rapid7
• Productivity & Collaboration: Microsoft 365
• Automation: IaC, Python, PowerShell, Bash, AWS CLI

Benefits

• Generous paid time off and holidays
• Parental leave
• 401(k) with company match
• Highly subsidized health, dental, and vision coverage
• Adoption and fertility assistance
• Short‑ and long‑term disability
• $350 annual reimbursement for well‑being expenses
• Discounted home, auto, and pet insurance

Pay

Targeted base salary range: $150,000 – $175,000, plus eligibility for an annual discretionary bonus. Compensation varies based on skills, experience, location, and other factors.