Sr. Manager, Immunology Training Specialist

Incyte is a global biopharmaceutical company dedicated to solving unmet medical needs through the discovery, development, and commercialization of proprietary therapeutics. With a strong portfolio of first-in-class medicines and a robust pipeline in Hematology, Oncology, and Inflammation and Autoimmunity, Incyte operates in North America, Europe, and Asia, headquartered in Wilmington, Delaware.

About the role

The Sr. Manager, Immunology Training Specialist is responsible for meeting and exceeding the Sales and Management training requirements of the Incyte Dermatology commercial organization.

Responsibilities

• Act as a liaison between the field force and Home Office to identify and communicate training needs.
• Learn new medical and clinical materials.
• Assist with training and execution for line extensions and launches.
• Facilitate live and virtual training sessions of varied sizes.
• Coach and provide feedback to Dermatology Therapeutic Specialists.
• Manage classroom environment to allow representatives to meet learning objectives.
• Work with Director and sales management to institute specific metrics and measurements to assess the success of training activities.
• Effectively manage multiple projects in a dynamic and evolving environment.
• Manage vendors when designing and developing training content.
• Manage training projects through the Medical, Legal, and Regulatory review process.
• Prepare and/or oversee the preparation of training programs such as classes, workshops, learning modules, and other training materials.
• Design, develop, and deliver training curriculum and content which may include disease state, clinical, strategic, and/or skill-based training.
• Partner with cross-functional teams (Marketing, Field Sales Management, Sales Operations, Medical, etc.) to build and provide training to support corporate strategy.
• Partner with members of the in-house Commercial Training team during design, development, and execution of training.
• Collaborate with Dermatology Business Directors within assigned regions to conduct field rides with Dermatology Therapeutic Specialists and provide coaching, feedback, and training as necessary.
• Facilitate live and virtual training sessions as assigned.
• Facilitate National/Regional Sales Meeting training workshops.
• Coordinate Regional Trainer activities and responsibilities.
• Identify, develop, and execute training needed at the Regional level in collaboration with the Dermatology Business Directors.
• Assist in coordination of New Hire Orientation.
• Lead and manage the New Hire Home Study process, including schedules, coaching calls, assessments, etc., ensuring an inclusive and supportive environment for all new hires.
• Be a subject matter expert in product/disease state and marketplace as assigned by the Director, ensuring inclusivity and accessibility in all areas of expertise.

Qualifications

• Familiarity with key software is preferred (e.g., MS PowerPoint, MS Word, MS Excel, Webex, Outlook, LMS, etc.).
• Willingness to travel up to 50-75% of the time within assigned Regions as well as to the Home Office.
• Proven success at performing responsibilities with a high degree of flexibility, objectivity, discretion, appropriate demeanor, and professionalism.
• High level of selling skills with the ability to coach others on effective selling and execution.
• Ability to communicate and explain complex topics in an accessible manner.
• Must be able to self-motivate and demonstrate leadership skills with the ability to perform effectively in a collaborative and independent work environment.
• Strong organizational, project management, and multi-tasking skills with the ability to manage and prioritize concurrent projects.
• Ability to work in a cross-functional and matrix environment.
• Exceptional presentation and facilitation skills, along with strong written communication abilities, adaptable to various management levels.
• High level of professionalism and the ability to excel in a team environment.
• Previous experience in training roles such as Regional Trainer, Home-office trainer, or Preceptorship is valued, but not required.
• Relevant sales experience in dermatology is preferred, but not required, to encourage applicants from diverse backgrounds.
• Bachelor's Degree or equivalent experience required.
• Experience with small molecule or biologics preferred.