Sr Manager Human Resources Operations

About the role

The Sr. Manager, Human Resources is a business partner to operational leadership and is responsible for leading, implementing, and executing the organization's HR strategy, key projects, and initiatives within the facility/group.

Responsibilities

• Leads the HR function for a group of facilities or locations, providing functional HR expertise, and plans and executes on key projects.
• Directly manages a team of HR Managers, HR Business Partners, and associates within the group of facilities, and drives performance in the local HR teams.
• Leverages best practices and creates a culture of collaboration within the region/group, and nationally.
• May be responsible for directly managing HR for a facility.
• Executes HR programs within the facility.
• Ensures alignment with HR processes and programs.
• Collaborates with HR colleagues to share best practices and leverage successes across the company.
• Supports peer networks across the company.
• Leverages the network for learning when encountering a new challenge.
• Manages personal development following changes to company, business, and/or HR strategy.
• Participates in the development of HR colleagues.
• Builds effective working relationships with leaders.
• Balances facility/group needs with HR guidelines when making decisions.
• Provides transparency into work.
• Leverages a deep understanding of business needs and participates in solving business problems across the facilities through the talent lens.
• Provides coaching to leaders and individual contributors at the SVP level and below, with the goal of making others successful.
• Ensures that associate questions are promptly and courteously resolved.
• Participates and collaborates in supervisor, management, and staff meetings.
• Identifies metrics tracked throughout the organization.
• Derives insights from metrics, reports insights to business leaders, and uses those insights to solve business problems and improve processes.
• Executes HR initiatives and programs in new ways to adapt to changing associate and business needs.
• Sets up and runs regular meetings with business leaders and associates to discuss HR program implementation.
• Seeks feedback from business leaders and associates on how HR could improve the implementation of HR programs.
• Completes reports and information requests accurately and in a timely manner.
• Responsible for executing core annual programs, such as performance objectives and goal setting, performance evaluations, compensation planning, talent assessment, succession planning, wellness, annual enrollment, etc.
• Responsible for executing local programs for areas such as talent development, engagement, recognition, training, wellness, and labor relations.
• Responsible for HR compliance activities within the facility/group, requires thorough knowledge of HR policies and procedures as well as federal and state/provincial laws.
• Responsible for the implementation of the Affirmative Action Plan and goals, as applicable.

Requirements

• Bachelor’s degree in business or related field
• PHR/SPHR/CHRL/CPHR Certification preferred
• 5-7 years of HR experience, or related field
• Human Resources techniques in the areas of talent, engagement, and workforce planning
• Federal, state/province, and local employment laws
• Knowledge of talent acquisition techniques, including recruitment, interviewing skills, and selection
• Understanding of compensation and benefit policies and programs, employee relations practices

Qualifications

• Excellent communication skills, written and verbal
• Strong analytical skills
• Supervisory skills
• Drives for performance
• Effective project management skills
• Strong business acumen
• Relationship-building skills
• Strong problem-solving skills
• Demonstrated change management skills
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available

Skills

• Developing Talent
• Critical Thinking
• Strategic Thinking/Management
• Evaluating and Implementing Ideas
• Interacting with People at Different Levels