Sr. HR Operations Manager

Key Responsibilities

• Own and manage the HR technology ecosystem, including HRIS, ATS, performance management, engagement, compensation, benefits, and analytics platforms.
• Lead system implementations, migrations, integrations, and vendor management initiatives.
• Identify opportunities for automation and process improvements to increase efficiency and scalability.
• Serve as the HR team's subject matter expert on system capabilities, data flows, reporting, and best practices.

Data Security, Compliance & Integrity

• Ensure employee and company data is managed securely and in compliance with applicable regulations and internal policies.
• Partner closely with IT, Information Security, Finance, and other stakeholders to maintain strong data governance practices.
• Establish and enforce standards for data accuracy, access controls, documentation, and audit readiness.

People Analytics, Dashboards & Insights

• Develop and maintain HR dashboards and reporting tools that provide real-time insights into hiring, headcount, turnover, performance, compensation, and employee engagement.
• Enable executive and departmental reporting to monitor trends, risks, and key workforce indicators.
• Translate data into actionable insights and recommendations for business leaders.

HR Operations & Project Management

• Lead HR project planning, execution timelines, resource coordination, and cross-functional initiatives.
• Ensure HR data, documentation, and operational processes remain current, accurate, and well maintained.
• Create scalable processes, procedures, documentation, and operational standards across the HR function.
• Centralize and optimize HR back-office operations to improve consistency and efficiency.

Operational Excellence & Infrastructure Design

• Implement, design, and continuously improve the operational infrastructure supporting the HR organization.
• Establish workflows, playbooks, service standards, and key performance metrics.
• Anticipate organizational growth and proactively evolve HR systems, processes, and infrastructure to support scaling initiatives.

Qualifications

• Required: 6-8+ years of experience in HR Operations, People Operations, HR Analytics, or related functions, including leadership experience.
• Extensive experience developing, implementing, and scaling HR technology platforms and workforce data infrastructure.
• Strong background in compensation analysis, workforce planning, and people analytics.
• Proven success leading complex HR system implementations, migrations, and cross-functional projects.
• Experience partnering effectively with IT, Finance, Legal, Payroll, and other business functions.
• Strong analytical, organizational, and project management skills.
• Exceptional attention to detail with a commitment to data accuracy, compliance, and operational excellence.
• PREFERRED: Experience with ADP Workforce Now or related ADP HRIS platforms.
• Experience implementing automation, workflow optimization, and reporting solutions within HR environments.
• Advanced knowledge of HR data governance, reporting, compliance, and analytics best practices.