Sr Manager, HR Technology
About the role
Incyte is a global biopharmaceutical company dedicated to solving unmet medical needs through the discovery, development, and commercialization of proprietary therapeutics. Headquartered in Wilmington, Delaware, Incyte operates across North America, Europe, and Asia.
The Sr. Manager, HR Technology serves as the Core HR technology process lead, responsible for Incyte's HR system of record, Workday. This role operationalizes HR technology strategy, supports governance, configuration, optimization, and ongoing operation of Workday Core HCM and related HR technology capabilities. The Sr. Manager will play a critical leadership role in the current Workday implementation program, ensuring successful design, testing, deployment, and adoption. Following implementation, the role will assume ownership of Workday Core HR processes, system administration, governance, and continuous improvement initiatives.
This hands-on individual contributor role partners with HR, IT, Finance, Payroll, and other business stakeholders to maximize the value of Workday and related HR technologies.
Responsibilities
- Workday Platform Ownership
- Serve as the primary functional owner and steward of Workday Core HCM.
- Manage and maintain Workday configuration, business processes, security roles, calculated fields, and data loads.
- Ensure system stability, data integrity, and optimal user experience across the Workday platform.
- Lead ongoing enhancements and continuous improvement efforts.
- Workday Implementation & Optimization
- Play a key leadership role in the implementation, testing, deployment, and adoption of Workday.
- Partner with implementation vendors and internal stakeholders to ensure successful solution delivery.
- Evaluate business requirements and translate them into scalable Workday solutions.
- Drive process standardization, automation, and operational efficiencies.
- Governance, Release Management & Support
- Facilitate Workday governance processes, prioritization of enhancements, and technology roadmap discussions.
- Manage Workday releases, including impact assessments, testing, and deployment activities.
- Oversee production support, issue resolution, and system maintenance activities.
- Facilitate the Workday Community of Practice and align stakeholders on priorities and best practices.
- Security, Compliance & Data Governance
- Maintain Workday security frameworks and role-based access controls.
- Ensure compliance with internal policies, audit requirements, and applicable privacy regulations.
- Facilitate HR data governance standards and data quality practices.
- Support internal and external audits related to HR systems and processes.
- Reporting, Analytics & Integrations
- Develop and enhance Workday reporting, dashboards, and analytics capabilities.
- Enable data-driven decision making through accurate and actionable workforce insights.
- Partner with technical teams to support Workday integrations and data exchanges with internal and external systems.
- Monitor integration performance and support resolution of integration-related issues.
- Stakeholder Partnership & Leadership
- Build strong partnerships with HR Centers of Excellence, HR Shared Services, Payroll, Finance, IT, Compliance, and other business functions.
- Provide functional expertise and recommendations on HR technology capabilities, process improvement, and digital transformation initiatives.
- Influence cross-functional stakeholders and drive alignment on technology-enabled business processes.
- Lead collaboration across the Workday ecosystem, fostering adoption, standardization, and continuous improvement.
Requirements
- At least eight (8) years of experience within the Human Resources or IT function supporting a global HR system of record or ERP.
- At least four (4) years of experience within the Human Resources function supporting Workday.
- Demonstrated experience supporting and configuring Workday Core HCM, including business processes, security roles, calculated fields, reporting, data loads, and tenant administration.
- Demonstrated ability to translate HR and business requirements into scalable technology solutions and process improvements.
- Experience supporting Workday implementation, optimization, testing, release management, or post-production support activities.
- Demonstrated ability to partner effectively with HR, Payroll, IT, Finance, and external vendors to deliver technology-enabled business solutions.
- Strong understanding of HR data management, system controls, role-based security, audit requirements, privacy considerations, and data governance practices.
- Demonstrated project management skills, including the ability to manage multiple priorities, deadlines, and stakeholder expectations.
- Strong analytical and problem-solving skills.
- Strong communication skills, including the ability to explain technical concepts to non-technical audiences.
- Ability to work effectively across global organizations with standardized processes and localized requirements.
- Bachelor's degree in Human Resources, Information Systems, Business, Technology, or a related field.
Preferred Qualifications
- Experience supporting a global Workday implementation or major HR technology transformation.
- Experience within the biotechnology, pharmaceutical, healthcare, or other regulated industry.
- Workday certification(s).
- Master's degree or other advanced degree.