Sr. Manager, HR Business Partner Operations

About the role

The Senior Manager, Human Resources Business Partner, Manufacturing & Technical Operations supports the Manufacturing, Technical Operations, Engineering, Business Excellence, and Co-Manufacturing teams across Valencia A and San Fernando sites. This role partners closely with leaders to align talent, workforce planning, organizational capability, culture, and HR priorities with business needs.

Responsibilities

• Serve as the primary HR Business Partner for assigned California manufacturing sites and supply chain functions, including Valencia and San Fernando.
• Partner with leaders on organizational design, role clarity, operating model changes, team effectiveness, leadership transitions, and capability building.
• Lead and support change management plans for site initiatives, process improvements, system changes, and organizational changes.
• Lead and execute priority talent and people initiatives, including Front Line Supervisor training, coaching clinics, Career Development Pathways, and other talent management programs.
• Support execution of key HR processes, including performance management, merit and compensation planning, talent reviews, succession planning, development planning, performance calibration, and engagement action planning.
• Partner with Talent Acquisition and business leaders to assess staffing needs, strengthen pipelines, improve hiring outcomes, and attract diverse, high-performing talent.
• Partner with Talent & Organization Development to identify leadership development needs, support training, strengthen manager capability, and build high-performing teams.
• Assess engagement and organizational health across assigned sites and client groups; partner with leaders on action plans that strengthen employee experience, retention, inclusion, accountability, and performance.
• Advise on complex employee relations matters, including investigations, performance concerns, grievances, corrective actions, accommodations, conflict resolution, policy interpretation, and employment decisions.
• Manage employee relations issues common in manufacturing environments, including matters involving cGMP expectations, safety requirements, documentation standards, and site protocols.
• Maintain operational excellence across HR processes, documentation, employee relations follow-up, talent processes, compliance requirements, and site support activities.
• Partner with HR Centers of Excellence, including Talent Acquisition, Total Rewards, Talent & Organization Development, Employee Relations, Legal, Compliance, and People Operations, to deliver integrated and practical HR solutions.

Qualifications

• Education: Bachelor’s degree in Human Resources, Business Administration, Psychology, Organizational Development, or related field required. Master’s degree in Human Resources, Business Administration, Organizational Development, or related field preferred.
• HR certification such as SHRM-SCP, SHRM-CP, SPHR, or PHR preferred.
• Experience: Minimum of 8–10 years of progressive Human Resources experience, including significant HR Business Partner experience supporting complex client groups. Experience partnering with senior leaders, directors, managers, supervisors, and frontline employee populations. Experience supporting manufacturing, operations, technical operations, engineering, supply chain, quality, life sciences, pharmaceutical, biotech, medical device, food manufacturing, or another regulated environment strongly preferred. Experience supporting multi-site client groups while balancing strategic business partnership with operational HR execution. Demonstrated experience managing complex employee relations matters, investigations, performance issues, accommodations, corrective actions, and employment risk in partnership with Legal or Employee Relations as needed. Experience leading or supporting talent reviews, succession planning, performance calibration, merit planning, leadership development, and engagement planning.

Skills

• Strong business acumen with the ability to understand operational priorities, workforce implications, quality expectations, and site needs.
• Prominent ability to build trust, coach leaders, influence decisions, and provide practical, business-aligned HR solutions.
• Strong judgment, ownership, accountability, discretion, and follow-through.
• Ability to anticipate talent risks, organizational needs, workforce challenges, culture implications, and change impacts.
• Strong knowledge of federal, California, and local employment laws, with the ability to apply HR policies in a compliant and practical manner.
• Ability to use data, employee insights, and business context to identify risks, develop recommendations, and improve HR service delivery.
• Excellent verbal and written communication skills, including the ability to communicate effectively with frontline employees, managers, and senior leaders.
• Collaborative, enterprise-minded HR partner who contributes to a high-performing HR team.
• Spanish-speaking ability preferred.