Sr. Manager Finance Operations

About the role

Cherokee Nation Entertainment is seeking a strategic, analytical, and results-driven Sr. Manager Finance Operations to join our Finance leadership team. This high-impact role is responsible for improving financial operations across the enterprise through process optimization, regulatory compliance, financial analysis, collections management, and cross-functional collaboration. This position offers a unique opportunity to influence enterprise-wide initiatives, partner with operational leaders, and drive continuous improvement across multiple gaming and hospitality properties. The ideal candidate will bring a strong background in gaming finance operations, revenue auditing, cage operations, process improvement, and project leadership.

Responsibilities

• Identify opportunities to improve business processes and operational efficiencies through data analysis and performance measurement.
• Develop and implement improvement plans, including staff training and change management initiatives.
• Analyze financial and transactional data to identify trends, mitigate risks, and improve departmental performance.
• Evaluate systems and processes to maximize resource utilization and operational effectiveness.
• Maintain expert knowledge of Tribal, Federal, State, and Gaming regulations, including MICS, MTICS, and NIGC requirements.
• Conduct company-wide audits and site evaluations to ensure compliance and identify process improvement opportunities.
• Develop and implement policies and procedures that strengthen internal controls and support regulatory compliance.
• Partner with Gaming Commission representatives, internal departments, and external stakeholders to maintain compliance standards.
• Oversee the full collections lifecycle, ensuring compliance with all applicable regulations.
• Manage high-risk collections matters, including chargebacks, returned items, business-loss scenarios, and escalated accounts.
• Coordinate with Legal on bankruptcies, litigation matters, and recovery efforts.