Sr. Manager, Facilities Maintenance & Construction

Responsibilities

• Lead daily operations across all trades (metal, construction, paint, staff shop)
• Establish clear expectations, accountability, and performance standards for supervision and crews
• Balance workload, staffing, and priorities across the trades
• Build, implement, and continuously improve a comprehensive preventative maintenance program
• Prioritize critical assets and infrastructure
• Increase planned vs reactive work overtime through structured scheduling and planning
• Own the work order lifecycle within Archibus including intake, prioritization, assignment, execution, and closeout
• Improve data quality, consistency, and reporting
• Establish standard workflows, service level agreements, and reporting dashboards
• Partner with internal stakeholders to ensure proper use of the system
• Ensure timely, cost-effective completion of all reactive work
• Reduce backlog and improve response times
• Implement prioritization frameworks to align with business needs
• Establish and manage KPIs including preventative vs reactive work ratio, work order cycle time, backlog, cost per work order, and service level agreement adherence
• Provide regular reporting and insights to leadership
• Manage labor, overtime, and external vendor spend
• Identify cost-saving opportunities through better planning and execution
• Support budgeting and forecasting activities

Qualifications

• 7-10 years experience in maintenance, facilities operations, or trade/shop management
• Proven track record implementing or improving preventative maintenance programs
• Strong experience with CMMS systems (Archibus preferred)
• Experience improving operational performance using data and KPIs
• Strong leadership presence with ability to drive accountability
• Experience in studio, campus, or complex operational environments preferred
• Leverage Lean / Six Sigma or process improvement background
• Experience working in union environments preferred

Pay

The anticipated base salary for this position is $133,900-$167,400. This role may also qualify for annual incentive and/or comprehensive benefits.