Sr Manager, Executive and Leadership Development
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
About the role
This Knoxville, TN based role serves to lead the design and execution of all executive and leadership development activities across the enterprise.
Responsibilities
- Leads 1-2 highly specialized professionals in the leadership development space; oversee, coach, and develop skills and capabilities of team members in executive and leadership development ideation, design, socialization, measurement, implementation, process improvement and sustainment aligned to best practices, current trends and current / future business needs
- Lead efforts to embed performance-driven leadership through design, deployment and measurement of high-impact strategies, workshops, assessments and coaching programs to build leadership capability across the organization
- Partner with executives to align end-to-end leadership development and executive development to business goals, company culture and strategic priorities
- Collaborate with stakeholders to design internal content or partner with external vendors for leadership tools and solutions
- Design evaluation frameworks to measure program impact, learner growth, and ROI, reporting findings to senior leadership
- Provide executive coaching and mentor internal coaches to scale leadership capacity
- Manage external consultants in the executive and leadership development space
- Manage all multi-modal executive and leadership development programs enterprise-wide that include integrated journeys, roadmaps, assessment and curriculum to create high-impact experiences for executives and their leadership team
- Serve as a subject matter expert in executive development and leadership development methodologies, programs, processes, content, and best practices in alignment with Pilot's business and people strategies
Requirements
- Bachelor's Degree or equivalent education (required)
- Master's Degree or equivalent experience (preferred)
- At least 8 years of relevant experience
- Specialized knowledge: International Coaching Federation (ICF), Associate Certified Coach (ACC), Professional Certified Coach (PCC)
- Functional knowledge of company operations
- Business acumen to maximize department performance
- Leadership experience managing multiple related teams or expert-level professionals
- Problem-solving skills to direct the resolution of highly complex business problems
- Ability to execute objectives that impact department results
- Strong interpersonal skills to persuade other leaders on complex ideas
- Must meet near-term targets and plan up to one year into the future
- Legally authorized to work in the United States without employer sponsorship
Benefits
- Nationwide medical, dental, and vision plans
- 401(k) and flexible spending accounts
- Employee fuel discount
- Adoption assistance
- Tuition reimbursement
- Onsite gym and cafeteria
- Weekly pay