Sr. Manager, Event Security

Job Summary

Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center. Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community. We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community.

About the role

Head all aspects of event security operations for NBA/WNBA games, concerts, family shows, and private events including deployment, response and communications ensuring staff coverage is appropriate for each event profile. Develop and execute event-specific security plans in coordination with event management, team operations, tour security and public safety agencies. Serve as the senior point of contact for event security-related incidents and emergencies. Build and maintain a high-performing team with a strong emphasis on safety, professionalism, and guest experience. Recruit, manage, and supervise full and part-time event security staff. Ensure compliance with NBA, WNBA, and industry-wide security standards, protocols, and lead scenario-based training sessions to prepare for various emergency situations. Collaborate with senior leadership to design and implement ongoing training programs for part-time staff covering emergency response, crowd management, de-escalation, access control, and arena policies. Conduct regular evaluations and provide feedback to enhance team performance and readiness. Collaborate with cross-functional departments including Operations, Guest Services and Event Management. Assist in the development and review of arena-wide emergency action plans and standard operating procedures. Prepare post-event reports detailing security performance, incidents, and areas of improvement. Other duties as assigned.

Skills and Experience

• 5+ years of progressive management experience within sports, entertainment, or public venues
• Understanding of NBA/WNBA security standards and operational intricacies
• Experience managing large-scale security teams, training programs, and event-specific deployments and operations
• Proven leadership skills with experience managing and developing full-time and part-time event security operations and teams
• Strong communication and collaboration skills with high emotional intelligence
• Able to work a flexible schedule, including nights, weekends, and holidays
• Ability and desire to obtain security certifications (CPP, NCS4, FEMA/NIMS ICS, First Aid/CPR, Crowd Manager)
• High school diploma or GED
• Bachelor’s degree in criminal justice, Security Management, Emergency Management, or related field or relevant experience

Benefits

Competitive medical, dental, vision, life and disability coverage options
Paid vacation, sick time, volunteer time and company holidays
401(k) plan with Player 15 Group match
Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more
Team swag throughout the year plus employee discounts at our Team Shop and online store
Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
Access to amenities, including: Full fitness center with locker rooms and showers
Indoor/outdoor basketball courts
Pickleball court
Golf simulator and putting green

Qualifications

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.