Sr. Manager, Distribution Center Operations

About the Role

The Senior DC Operations Manager will lead a group of operations and facilities managers to ensure all operational targets are met while continually adjusting and adapting to changing job priorities. Balancing workloads between all warehouse departments is necessary to maximize workflow, meet customer commitments and deadlines, and establish building goals. In partnership with the building Director and peers, preparation for multiple business cycles throughout the year is a primary responsibility. This is a growth role allowing the Senior Operations Manager to lead the facility when the Director is not on-site.

Responsibilities

• Lead day-to-day warehouse operations through a team of operations and facilities managers
• Drive cross-functional workflow balance and ensure execution of customer commitments
• Manage departmental budgets, analyze P&L statements, and support capital planning
• Maintain constant open communication on all policies and procedures with a diversified workforce
• Collaborate across departments including inventory, HR, LP, and merchandising
• Promote a culture of safety and maintain high housekeeping standards
• Monitor KPIs and drive performance improvements through data-driven decision making
• Support business needs through flexible scheduling, including weekends/holidays
• Focus on quality and accuracy to minimize product damage
• Analyze data, problem solve, and make operational decisions in a fast-paced environment

Requirements

• 6+ years of senior leadership experience in a warehouse environment
• Experience maintaining budget and targeted expenses by reviewing monthly P&L, Capex expenditures, and approving invoicing
• Experience driving continuous improvement to exceed budgeted P&L metrics
• Experience managing teams, including performance management, fostering continuous learning, growth, and development
• Experience creating succession plans to build depth on the bench
• Experience managing staffing and hitting targeted goals, working with partners on effective recruitment strategies
• Experience working with cross-functional teams and third-party labor partners
• Proven ability to multi-task in a fast-paced warehouse environment
• Strong communication skills (written, verbal, and listening)
• Ability to work under stressful conditions and adapt while making operational decisions
• Proficiency in using a warehouse management system (WMS), Microsoft Outlook, Word, and Excel
• Furniture or other big-ticket experience
• Mathematical and analytical aptitude
• Ability to stand and walk 80% of the time to oversee the business

Bachelor’s Degree preferred. Bilingual (Spanish) is a plus.

Benefits

• Competitive Medical, Dental, and Vision Insurance
• Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday
• 401(k) Profit Sharing Plan with a generous company match
• Pet Insurance and employer-paid Life Insurance options
• Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
• Employee Discount starting on Day 1, plus exclusive partner discounts

Pay

$100,000–$130,000 base salary + target bonus opportunity annually.

About the Company

At Bob’s Discount Furniture, we value the unique skills and experiences each candidate brings. We are one of the leading omni-channel furniture retailers in the country with over 200 stores. We are committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do.