Sr. Manager, Digital Product - Conversational AI Strategy

Responsibilities

• Architect AI Outreach and Rescheduling strategies for member engagement
• Influence stakeholders by communicating complex concepts
• Identify user needs and recommend innovative, data-driven solutions
• Develop and communicate a product roadmap with measurable outputs
• Gather and analyze user feedback across multiple products
• Cook up and track product value delivery using defined KPIs

Qualifications

• Bachelor's in business or quantitative field, or equivalent experience
• 7+ years of professional experience with 5+ years in product management
• Strong technical skills to integrate AI models into business logic
• Experience in Conversational AI or NLP-driven product management
• Proven success in product delivery and customer success
• Excellent written and verbal communication skills
• Ability to analyze and summarize data from diverse sources

Benefits

• Affordable medical plan options
• 401(k) plan with company matching contributions
• Employee stock purchase plan
• No-cost wellness programs including screenings and counseling
• Flexible work schedules and family leave options
• Tuition assistance and dependent care resources