Sr Manager - Customer Identity & Platform Engineering

For our client, we are seeking a Sr Manager - Customer Identity & Platform Engineering to join the team of a leader in the Retail & Consumer Goods space. This leader will oversee the strategy and delivery of customer identity and platform engineering capabilities that support secure, scalable digital experiences across the organization. The role will lead a team of software and cloud engineers while shaping the technical direction for backend services, shared platforms, and identity-related systems. The successful candidate will partner closely with product, security, and cross-functional technology teams to translate business needs into resilient, compliant solutions that improve speed, reuse, and reliability. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $110,600 – $178,000 annually Responsibilities Lead and develop a team of software and cloud engineers Define and execute the technology roadmap for customer identity and backend services Design, build, and maintain secure backend services and APIs Architect cloud-native solutions and shared services on AWS Create reusable platform capabilities for multiple product teams Establish best practices for DevSecOps and reliable engineering processes Collaborate with cross-functional teams to translate business needs into technical solutions Qualifications 10+ years of experience in software engineering, backend development, or platform engineering with leadership experience Expertise in Customer Identity & Access Management (CIAM) and related protocols like OAuth 2.0, OpenID Connect, and SAML Proven track record in designing and developing cloud-native backend applications and microservices Strong experience with AWS services, including compute, storage, and networking Experience with Kubernetes and containerized applications In-depth understanding of secure software development and compliance with privacy regulations like GDPR and CCPA Proven experience coordinating technical initiatives across multiple teams Benefits Comprehensive medical, dental, life, and vision insurance 401(k) plan with company matching and Employee Stock Purchase Plan Paid time off and tuition reimbursement Discounts on products and partner programs Access to global career growth and development opportunities Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.