Sr. Manager, Community Relations

About the role

The Texas Community Relations role serves as the Fidelity lead for community engagement across the Dallas-Fort Worth (DFW) area, building and sustaining strategic partnerships with key internal and external stakeholders, including community leaders, nonprofit organizations, business partners, and senior Fidelity leadership.

Responsibilities

• Shape and advance comprehensive community engagement and employee volunteerism strategies aligned with Fidelity’s business objectives.
• Identify and cultivate high-value partnerships, sponsorships, and collaborations that support under-resourced communities while delivering measurable business value.
• Represent Fidelity externally on nonprofit boards, advisory councils, task forces, and community commissions, strengthening the firm’s visibility and influence.
• Serve as a trusted advisor to business and regional leaders, providing insight on community relations opportunities, risks, and emerging trends.
• Lead through influence across Corporate Affairs, Public Affairs, Government Relations, and business partner teams to drive coordinated outcomes.
• Oversee end-to-end program management, including strategic planning, execution, risk management, measurement, and reporting.
• Steward budgets and resources effectively while ensuring strong governance, compliance, and confidentiality practices.
• Measure and communicate outcomes that demonstrate both community impact and enterprise value.
• Leverage community engagement and volunteerism to enhance talent attraction, retention, and Fidelity’s reputation as an employer of choice.

Requirements

• Bachelor’s degree or equivalent relevant experience
• Approximately 8–12 years of experience in community relations, corporate citizenship, corporate social responsibility, or related fields
• Deep knowledge of community engagement, with growing or established subject matter expertise
• Strong track record of building and managing relationships with nonprofit and community-based organizations
• Advanced communication, collaboration, influencing, and stakeholder engagement skills
• Pioneering ability to operate effectively within a complex organization while managing multiple concurrent priorities
• Experience working with and supporting historically under-resourced communities
• Strong business and organizational acumen, with executive presence and the ability to communicate effectively across all levels
• Demonstrated strength in community engagement, program management, sponsorship development, and stakeholder partnership execution
• Proven ability to build relationships and collaborate across teams, influencing outcomes with or without formal authority
• Track record of delivering measurable results aligned with business priorities and community goals
• Strong strategic thinking and critical analysis skills, with the ability to connect initiatives to broader organizational objectives

Qualifications

• Core Competencies: Strategic Thinking and Business Alignment, Community Relations and Engagement, Stakeholder and Alliance Development, Brand and Reputation Management, Program, Project, and Event Management, Sponsorship and Partnership Development, Service Excellence and Solution Orientation

Skills

• Strategic Thinking and Business Alignment
• Community Relations and Engagement
• Stakeholder and Alliance Development
• Brand and Reputation Management
• Program, Project, and Event Management
• Sponsorship and Partnership Development
• Service Excellence and Solution Orientation

Benefits

As part of a centralized organization, you will know what’s important across the enterprise and benefit from a culture that promotes professional and personal growth. This role advances Fidelity’s position as a good corporate citizen and creates meaningful impact in underserved communities.

Pay

Details on pay will be provided during the interview process.

Schedule

Details on schedule will be provided during the interview process.