Sr Manager, Clinical Services

Position Summary

The Division of Women’s Mental Health within the Center for the Transition to Parenthood in the Department of Obstetrics and Gynecology seeks a Psychiatric Social Worker (LCSW or LMHC) to manage the intake/assessment process and provide psychotherapies for patients in the department.

Responsibilities

• Lead the clinical management of referral and initial assessment workflows, ensuring standardized processes, operational efficiency, and a high-quality, patient-centered experience.
• Serve as the primary point of contact for program referrals, coordinating patient screenings, managing intake and referral workflows, and facilitating timely care coordination and access to services.
• Manage referral workflows by tracking patient referrals and dispositions, coordinating communication with referring providers, and collaborating with clinical departments to facilitate emergency services when required.
• Lead and supervise a team of mental health providers by providing clinical guidance, performance management, and support to ensure high-quality, patient-centered care and achievement of program goals.
• Provide short-term psychotherapeutic (up to six months postpartum when needed) to patients across the lifespan with diverse mental health concerns.
• Conduct comprehensive clinical assessments, develop individualized treatment plans, monitor patient progress, and adjust interventions to meet evolving clinical needs while promoting emotional well-being and recovery.
• Participate in peer supervision, discuss complex cases, receive and provide constructive feedback, and remain current with evidence-based therapeutic approaches and best practices in behavioral health care.
• Partner with division leadership to develop and contribute to quality improvement projects, workflow optimization, and the expansion of innovative clinical services within the division.
• Work collaboratively with interdisciplinary team members, including administrative staff, psychology, nursing, and social work trainees, and research personnel.
• Engage with community partners to expand resource networks, enhance interdisciplinary collaboration, and improve patient outcomes.
• Provide clinical supervision and mentorship to psychology/behavioral health trainees.
• Support the development of clinical competencies through direct observation, case consultation, feedback, and guidance in evidence-based assessment, intervention, ethical practice, and professional conduct.
• Act as liaison with sponsoring educational institutions to coordinate administrative processes for clinical training experiences within the WMH@OBGYN service.
• Maintain timely and accurate medical record documentation and complete charge capture and billing activities in accordance with institutional policies, payer requirements, and regulatory standards.
• Ensure compliance with HIPAA, institutional policies and patient safety standards.

Minimum Qualifications

• Bachelor’s degree or equivalent in education and experience plus 4 years of related experience required.
• Licensed Clinical Social Worker (LCSW) or Licensed Mental Health Counselor (LMHC).
• 4+ years experience post clinical licensing, providing psychotherapy.
• Past work within health systems in coordinating/leadership role.
• Strong leadership, communication and interpersonal skills to direct work, drive change and effectively collaborate.

Preferred Qualifications

• 2-4 years recent psychotherapy experience with individual supervision.
• OBGYN/women’s health experience preferred.
• Well versed at managing peers and monitoring operational processes.