Sr Loan Servicing Processor

About the Company

Banc of California, Inc. (NYSE: BANC) is a bank holding company with over $34 billion in assets and the parent company of Banc of California. The bank is one of the nation’s premier relationship-based business banks, providing banking and treasury management services to small, middle market, and venture-backed businesses. As the largest independent bank headquartered in California, Banc of California offers a broad range of loan and deposit products and services through a network of full-service branches, regional offices, digital platforms, and nationwide capabilities. The bank also provides full-service payment processing solutions and serves the Community Association Management industry nationwide through its SmartStreet™ platform.

Banc of California is committed to supporting local communities through the Banc of California Charitable Foundation and partnerships that promote financial literacy, job training, small business support, and affordable housing. The company fosters an environment where entrepreneurial thinking is encouraged, accountability and operational excellence are expected, and team members are empowered to take ownership and make informed decisions.

About the Role

This position is responsible for research requests, loan system file maintenance, payment processing, credit report requests, and special projects as assigned. The role requires a team-oriented individual with the ability to work in a fast-paced environment, collaborating with Branch Operations, Loan Boarding, and Loan Documentation teams. All duties must be performed in accordance with the company’s policies and procedures, as well as state and federal laws.

Responsibilities

• Process loan research requests and perform daily corrections to loans.
• Manage collateral releases and loans with UCC filings.
• Review tax delinquency reports and work directly with lending units to resolve loan-related issues.
• Review and certify cash collateral.
• Perform daily general ledger (GL) loan balancing.
• Serve as a backup to the file room administrator.
• Respond to subpoenas by gathering and providing appropriate backup documentation in a timely and confidential manner.
• Follow all established policies and procedures.
• Perform other duties and projects as assigned.

Requirements

• 5+ years of experience in banking or commercial/consumer lending.
• High school diploma or equivalent required.
• Advanced research skills and strong organizational skills with attention to detail.
• Basic accounting knowledge.
• Effective oral, written, and interpersonal communication skills.
• Ability to apply common sense to carry out instructions, interpret documents, and understand procedures.
• Strong organizational and time management skills with the ability to multitask in a fast-paced environment.
• Proficient in Microsoft Word, Excel, and Outlook.
• Preferred: Good working knowledge of IBS system.

Benefits

• Financial Security: Eligible to participate in the company’s 401k plan with a company match and immediate vesting.
• Health & Well-Being: Comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account (HSA) with employer contributions, and pre-tax Flexible Spending Account (FSA).
• Building & Supporting Your Family: Adoption, surrogacy, and fertility assistance, paid parental leave, and family support solutions including care options.
• Paid Time Away: Paid vacation days, holidays, and volunteer time off.
• Career Growth Opportunities: Tuition reimbursement, annual mentorship program, leadership development resources, and access to LinkedIn Learning.

Pay

The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, and abilities of the applicant in alignment with market data and other factors.