Sr Loan Officer

JOB DUTIES AND RESPONSIBILITIES

• Develops and maintains successful relationships with business referral sources, existing and prospective.
• Possesses the ability to prospect new mortgage lending opportunities.
• Meets with customers as necessary during various stages of the loan process.
• Utilizes Salem Five training materials, reference tools and other resources to provide accurate and up-to-date loan program/policy information to both external customers and internal business partners.
• Provides complete loan applications to loan processors.
• Ensures exceptional customer experience by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
• Consistently achieves and exceeds sales goals through active prospecting and solicitation from referral resources.
• Originate applications in accordance with company policy, compliance, and regulatory guidelines.
• Maintain a thorough knowledge of assigned market/territory to facilitate the development of an annual sales plan, which will focus on current and/or emerging sales opportunities.
• Oversees and ensures successful completion of all assigned Mortgage Loan Officer Training activities.
• Compliance with banking laws and regulations as defined in company policies and procedures pertinent to position.
• Regular attendance is essential to this position.
• Provide an outstanding Customer Experience to Salem Five customers and prospects.
• Be able to demonstrate a high level of proficiency with Salem Five’s digital technology offering.
• Proficient with mobile smart phones and downloading applications. This includes the basics of texting, email and application management.
• Proficient utilizing desktop applications such as MS Office (Excel, Word, Exchange).
• Proficient utilizing the Internet (mobile and desktop) to search and locate information.
• Embrace new and emerging technologies to support operations and customers through flexibility and the ability to learn and adapt to change.
• Aid in recruiting of new originators.
• Serve as mentor for new hired originators.

QUALIFICATIONS

• Bachelor’s degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• 5 - 7 years of Mortgage sales experience required.