Sr Leave & Workers Compensation Specialist

We are seeking a highly experienced Senior Leave, Accommodation & Workers' Compensation Specialist to serve as the organization's subject matter expert for leave administration, ADA accommodations, and workers' compensation programs. In this hybrid position, you will work 3 days in our East Taunton, MA Corporate Office and 2 days from home.

About the Role

You'll have the opportunity to make a meaningful impact on employee well-being, regulatory compliance, and organizational effectiveness while partnering with leaders across the business to continuously improve critical people programs.

Responsibilities

Leave Administration & ADA Compliance

• Oversee administration of all leave of absence programs, ensuring compliance with federal, state, and company requirements.
• Serve as the subject matter expert for complex leave cases and escalated employee situations.
• Lead the ADA interactive process for complex accommodation requests and provide guidance on appropriate workplace accommodations.
• Monitor legislative and regulatory changes impacting leave administration and ADA compliance and recommend policy and process enhancements.

Workers' Compensation Management

• Manage complex, high-risk, litigated, and escalated workers' compensation claims through resolution.
• Partner closely with the Safety Manager on injury management, return-to-work efforts, workplace safety initiatives, and claim reduction strategies.
• Serve as the primary liaison between HR, safety leadership, insurance carriers, legal counsel, and third-party administrators as needed.
• Prepare and present workers' compensation metrics, claim trends, and significant case updates to senior leadership and safety committees.

Program Management & Analytics

• Partner with absence management vendors to resolve escalated issues, ensure service quality, and improve program effectiveness.
• Develop, maintain, and analyze leave, accommodation, and workers' compensation reports, dashboards, and program metrics.
• Identify trends, risks, and opportunities through data analysis and provide actionable recommendations to leadership.
• Develop and maintain policies, procedures, employee communications, and training materials related to leave, accommodations, and workers' compensation programs.
• Provide guidance, coaching, and support to HR team members and managers on leave administration, ADA compliance, and workers' compensation matters.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• 5-7+ years of progressive experience administering leave of absence programs, ADA accommodations, and workers' compensation claims.
• Advanced knowledge of FMLA, ADA, state leave laws, workers' compensation administration, return-to-work programs, and wage replacement benefits.
• Demonstrated experience managing complex, litigated, and high-risk workers' compensation claims.
• Strong analytical capabilities with advanced Microsoft Excel skills, including pivot tables, formulas, reporting, and data analysis.
• Experience extracting, validating, analyzing, and interpreting data from HRIS, leave management, and workers' compensation systems.
• Proven ability to create meaningful metrics, executive-level dashboards, and presentations that translate complex data into actionable business recommendations.
• Excellent problem-solving, project management, communication, and stakeholder management skills.
• Ability to influence outcomes, manage competing priorities, and drive continuous process improvement.

Pay

Salary Range: $81,600 - $102,000 annually. We share our pay range because transparency matters. This reflects what we reasonably expect to pay for this role based on experience and performance.