Sr. Lead Business Transformation

About the role

The Senior Lead Business Transformation plays a critical role executing enterprise level, multi-year programs with complex and deep impact in support of our Mission to Lead in Lifetime Income, Delight Our Clients, and Strengthen How We Operate.

Key Responsibilities And Duties

• Provides subject matter expertise.
• Ensures successful delivery of workstream efforts through day-to-day execution activities including establishing program level plans, monitoring progress and performance against plan.
• Analyzes data and provides insights.
• Communicates with a broad range of stakeholders.
• Supports the change management efforts by identifying potential obstacles and risks, and working with others to develop and implement strategies to mitigate them.
• Identifies opportunity for innovation and growth within the company.

  Educational Requirements

  University (Degree) Preferred

  Work Experience

  5+ Years Required; 7+ Years Preferred

  Physical Requirements

  Sedentary Work

  Career Level

  9IC Required

  Skills

  • 5+ years of process improvement, operations, or consulting experience
  • Strong knowledge of TIAA products, services and systems
  • Experience with MS Office products - Excel, Word, PowerPoint, etc.
  • Experience leveraging data, monitoring metrics, sharing results with leadership
  • Experience operating as liaison between technology and business, and provide subject matter expertise

  Preferred Skills

  • Retirement & Retail financial services experience
  • Strong experience supporting strategic and transformational continuous improvement projects/programs
  • Knowledge of and familiarity of the Scaled Agile Framework (SAFe), including Confluence, Jira Align, Sharepoint
  • Experience presenting and taking direction from executive leadership

  Pay

  Base Pay Range: $143,000/yr - $157,000/yr

  Schedule

  N/A

  Benefits

  Competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).