Sr. Lab Support Hardware Engineer
Microsoft · Hillsboro, OR · 6 days ago
Hybrid$120k–$235k/yrFull-time
Responsibilities
- Support R&D lab integration across servers, racks, benches, cooling, networking, cabling, power, and lab infrastructure.
- Plan and execute rack-and-stack work, including layout, equipment placement, cabling readiness, power alignment, and configuration checks.
- Inspect deliveries, verify assets/serials, document discrepancies, and confirm safe staging or deployment.
- Troubleshoot and maintain server racks, network connections, firmware/OS updates, liquid cooling, and supporting infrastructure.
- Apply server hardware, BIOS/BMC, Linux/Windows, CLI, scripting, automation, validation, and rack connectivity skills.
- Maintain rack elevations, cable maps, asset data, configurations, inspection notes, KPIs, and handoff records.
- Cook up with engineering, lab ops, logistics, facilities, infrastructure, development teams, and stakeholders to remove blockers and escalate concerns.
- Complete required training and follow SOPs for break/fix, deployment, simple change, decommissioning, and IT Critical Environment work.
- Screen for rack install, inspection, safety, troubleshooting, cabling, power readiness, SOP discipline, and pre-production lab experience.
Qualifications
- Required Qualifications: Master's Degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or a related field AND 3+ years of technical engineering experience; OR Bachelor's Degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or a related field AND 5+ years of technical engineering experience; OR equivalent experience.
- 5+ years of experience supporting server and infrastructure systems in lab or datacenter environments, including equipment deployment, rack-and-stack, cabling, power distribution, lifecycle management, and hardware installation/removal.
- 3+ years of experience administering and troubleshooting Linux and Windows operating systems, including command-line tools and scripting languages such as PowerShell.
- 5+ years of experience diagnosing and resolving hardware, software, and infrastructure issues in lab or datacenter environments.
- Other Qualifications: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.